SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Sharpspring Review-Search Networx

What do you like best? The system is user friendly and on point What do you dislike? Honestly there's nothing that I dislike. What business problems are you solving with the product? What benefits have you realized? Well the KPIs and measuring the performance of all my sales guys,it measures them from the pipelines that they have to the appointments and prospects they are working on.

A Great Marketing Automation Platform Without the Pricetag

What do you like best? I love that it has everything. I can build emails and landing pages with a best in class visual builder. I can use workflows for automation based on any activity or property that I want. Contact records details and the timeline looks great, reporting is robust, and the social media tool does exactly what I need it to. What do you dislike? The biggest downer is that you have to pay to (Litmus test your marketing emails. Doesn't make sense at all. The UI is not as ...

Easy to use

What do you like best? I like that Sharpspring is simple and intuitive in its design. Its chart and graphs make the user experience more What do you dislike? I don't like that you can almost finish creating a new contact before the system tells you the same contact is already inputted. What business problems are you solving with the product? What benefits have you realized? We use Sharpspring to automate email campaigns, create email chains and reach past clients.

Business Development Manager

What do you like best? It makes it easy to use and track email automation for email marketing. What do you dislike? Some limited functionalities/integrations. Review on sender status and having accounts be blocked based on hard bounces, etc.. What business problems are you solving with the product? What benefits have you realized? Email automation. SharpSpring provides efficiency to my email marketing and automation efforts. Reporting and analytics dashboard is very helpful.

Great application

What do you like best? I like to month to month contract and month to month payment - No need to pay a full year upfront Customer support and team are fantastic often replying SRs lightning fast CRM functionality fits most commercial team needs CRM pipeline reports help generate insights and value to the sales team. The Opportunity health report is one of the best I have seen Presence in multiple countries in America and Europe SIMPLE to use and learn - users can easily ...

Great Value For Entry Level Digital Marketer

What do you like best? The product support has been great. Onboarding process was smooth and well communicated. What do you dislike? There are some limitations, but the overall value of the product outweighs any limitations you encounter. Recommendations to others considering the product Great value for the application. What business problems are you solving with the product? What benefits have you realized? We are able to digitally engage with our customers through multiple ...

Cost-Effective, Elegant Marketing Automation

What do you like best? All-In-One Nature of the Product. Combines Visitor ID, Email Marketing, PPC Campaigns, Landing Pages, (custom, built-in CRM, and more in a fairly easy to navigate dashboard. A robust, yet flexible program, highly customizable to meet clients' needs. What do you dislike? Fairly steep learning curve made easy with a professional onboarding specialist. Be warned, you must set aside a minimum of 4 or 5 hours per week or more for every team member to really make it ...

Great experience with a solid platform

What do you like best? Email integration and the help we got for the API was excellent. Just the very idea that SS was willing to help connect the platform to anything and if they never did it before they were willing to make it work. That's solid client care. What do you dislike? Landing page creation wasn't as solid as we had hoped but seems to be getting better with useable templates. Recommendations to others considering the product request a demo and see for yourself What ...

Sharpspring software review

What do you like best? I love that customer service is quick, and very responsive to the needs of my company. I love the addition of the visual workflow, and the email templates are also fantastic! What do you dislike? There isn't much that I dislike about this software What business problems are you solving with the product? What benefits have you realized? Our client response rate has gone up by a large margin, and we have been able to retain more clients by using this software.

SharpSpring is ideal for SMEs and marketing managers in companies

What do you like best? I like the email marketing system with SharpSpring, with the email builder, email templates and simple campaign setup. With the addition of the automation features, this is the best email marketing system I have used. I like the fact I can tag contacts from our CRM and use triggers and tags for automation. What do you dislike? The social sharing to LinkedIn is not intuitive when I want to share images and pictures. The learning curve on this feature is a bit ...