SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Great way to prove marketing ROI

What do you like best? Creating funnels and automation workflows. The customer service is outstanding. What do you dislike? The landing page and email builder tools are definitely not strong points of the platform. Recommendations to others considering the product It's a great platform but make sure you set aside time to learn it. It's an extremely powerful platform but it takes dedication to get the most out if it. It's also a challenge getting everyone to learn and understand it ...

Crazy Easy Automation

What do you like best? I like how easy it is to set up and manage customer journeys, forms and contacts. What do you dislike? I tried to add a new code but it was very new so I submitted a feature request for it and even that was crazy easy! What business problems are you solving with the product? What benefits have you realized? Sharpspring has helped us recover carts, sell with drip campaigns and cultivate a culture of authority for our customers with automated, customized emails.

SharpSpring Helps Create Warmer Leads for Marketing and Sales

What do you like best? VisitorID intelligence from your website visitors. Down to the name, company and title. Email templates that are easy to drag n drop use. Contact manager that shows every touchpoint a contact has had with our company. Every single one. Social media listening dashboard is very flexible and easy to use What do you dislike? Lack of true, deep CRM capabilities. It does OK at CRM but it's got some ways to go to meet a Salesforce level CRM. Better ...

A great tool for a great price!

PROS & CONS What are the best aspects of this product? Value for money is by far the best asset. The core functionalities compare to the biggest Marketing Automation Platforms on the market, but at a fraction of the cost. What aspects are problematic or could work better? Customer support could be better and sometimes the software is a bit slow. What features/services would you like to see in future versions of this product? Analytics! Custom reports and results through API. ...

SharpSpring an easy to use Marketing Automation Tool

PROS & CONS What are the best aspects of this product? They are constantly working to bring in new features to the platform and enhance current features, which makes for a great user experience. The marketing automation tools have brought more of an ROI than practically any software we've ever used and that's not even our favorite thing about SharpSpring! What aspects are problematic or could work better? Just a bit slow at times, needs more customization possibilities, and ...

Great, customer focused, company that gives a great feature stack for the cost.

PROS & CONS What are the best aspects of this product? SharpSpring has a lot of features for the cost. They are very agency focused and are always releasing new features and updates to support their agencies and partners. What aspects are problematic or could work better? They are a little more out of the box than other systems like Pardot and Marketo so there is a little less customization, but it is also a lower price. What features/services would you like to see in future ...

SharpSpring for easy Marketing Automation

What do you like best? Easy to use: despite all the features, the platform is easy to use. It offers a great entry into Marketing Automation while you don't have to miss any of the features that Marketing Automation makes it interesting to use. The cost is bearable for a lot of companies. What do you dislike? API: results aren't available in an open API. What business problems are you solving with the product? What benefits have you realized? Business Problems: Lead Nurturing. ...

Very User Friendly Marketing Automation Software

What do you like best? User Interface, it's very friendly, the worflows are very easy to set up, the way they tracked and keep an updated life of the lead, it's just awesome What do you dislike? Sometimes the email templates get messy. Recommendations to others considering the product Don´t hesitate, just go for it, demo the software, and prepare to be amazed What business problems are you solving with the product? What benefits have you realized? We have been implementing ...

Works as expected

What do you like best? SharpSrping is a less expensive version of a HubSpot or Pardot, although you don't feel like you are missing anything. Marketing automation tools now seem to all do the same things and this is no different. What do you dislike? Nothing at this time as we have just started using it. What business problems are you solving with the product? What benefits have you realized? SharpSpring is a time saver in that it allows our sales rep to stay in touch with ...

Intuitive marketing automation at a great price point

What do you like best? SharpSpring offers the full package including landing pages, emails, web forms, CRM, lead scoring, etc. The solution is intuitive and technical support is super efficient. What do you dislike? It sometimes has some minor flaws on emails and landing pages, but from my experience it's the same for SharpSprings competitors. Recommendations to others considering the product Great for SMB if you don't want to pay the big bucks. You'll often find that the solution ...