SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

SharpSpring is a great solution for companies looking for sales and marketing automation platform

What do you like best? The ability to integrate with websites and trigger emails based on user actions and attributes is outstanding. The sales pipeline enables us to effectively manage sales opportunities and track our campaigns from end to end. The recent addition of the Meeting Booking tool and Live Chat have greatly increased the value of this too to our agency and our clients. The visual workflow builder is easy to understand and use. Their support is very responsible, provides ...

Now we can implement a marketing strategy from the top to the bottom !

What do you like best? SharpSpring allow us to, for the first time, plan and implement a hole marketing campaign without an adicional use of other marketing or sales platforms. It gives us their fantastic native CRM and the amazing Land Page Builder, witch able us to change the level of our website and our's clientes too. A game changer. We've been using for almost 2 years and it evolves a lot. What do you dislike? Although its not a problem, there's a need for more social ...

Very helpful

What do you like best? Our sales rep, Jeff was very helpful in providing all the necessary information upon going forward. The platform is easy to use and quick to get use to. Offering a variety of tools all in one, is what makes sharpspring stand out. What do you dislike? Implementation between CRM and sharpspring is more difficult than predicted. Recommendations to others considering the product: SharpSpring is a great platform. Ask for Jeff Kimmel as he is so helpful. ...

Best Marketing Automation Platform Value

What do you like best? I like the marketing/sales toggle for teams needing to monitor and manage different things. It's intuitive enough for all types of experience levels. What do you dislike? I with the "magic trick" for certification was a little easier to set up. Recommendations to others considering the product: If you are considering spending more on Pardot, ActOn, or Sales Force, demo SharpSpring first and compare the price and tools. I think you will see they ...

It's great to delight clients!

What do you like best? Getting started with SharpSpring has been great! The onboarding team has really guided our learning and ensured we're up to speed not only on the software itself, but also regarding industry best practices. Weekly one-on-one check-ins coupled with a robust help centre, rapid support, and a virtual classroom collection of onboarding videos has been a great multi-pronged approach to get us going on our own, and then have the tools to train our clients as well. ...

Great Platform, Powerful and Easy-to-Use

What do you like best? I think the fact that it looks like it was designed by Sales and Marketing people rather than the traditional SAS mind. The system is really easy to get up and running and works very well. I've even gotten comments from sales people like "Wow I don't even need to ask you how to use this, it's so easy" What do you dislike? The only thing is that reporting is a little difficult to figure out but it's more of getting into the terminology rather than any ...

Sou fã, usuário e indico a plataforma a todos!

What do you like best? integracao do CRM com automação de Marketing e tambem a grande quantidade de atualizacoes e modernizacoes que a Sharpspring vem fazendo dia a dia. What do you dislike? Falta um pouco de olhos para os clientes brasileiros, por ser uma plataforma americana, acaba ficando alguns pontos no padrao americano e isso as vezes atrapalha um pouco nosso uso, mas o suporte vem sempre ajudando nesse ponto tambem. What problems are you solving with the product? What ...

Great marketing platform and revenue source for small agencies

What do you like best? I'd say the price on a per-client basis is pretty amazing. It allows us as a small agency to actually turn a profit on the software. The software itself is relatively easy to learn and the team at Sharpspring is very helpful and responsive. Their virtual learning classroom is very thorough, handy, and useful. We love that. What do you dislike? There's nothing we really dislike. We struggle a little bit with the email templates, but we are getting to know ...

Affordable Marketing Automation tool for startups

What do you like best? 1. Affordable 2. Landing page design without any coding, very good for the content team where editing code is a bit challenging. 3. Easy ROI tracking. 4. Social Media Management from a single place within the marketing automation. What do you dislike? 1. Limited integration options available, more would be great for a growing company. 2. Support can be faster. 3. More can be expected from the reporting section What problems are you ...

Best marketing automation tool for agencies!

What do you like best? Sharpspring offers a complete product . It has a very good interface to work with, perfect dashboard and great learning material. Their certification was very thorough and offered in nice bundles so me and my team could learn in a good pace. The onboarding process was done very well and very personal. Even now they are always available through chat or online ticketing.. What do you dislike? It would be perfect if they would include all social media ...