SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

Awesome Automation Tool

What do you like best? Intuitive, easy to use, extremely effective for a quarter of the price. What do you dislike? Although the landing page builder is easy to use, it would be nice if it came with a larger variety of templates. Recommendations to others considering the product Review full capabilities. Take advantage of the onboarding - it is very helpful. What business problems are you solving with the product? What benefits have you realized? Lead Generation, Sales ...

Easy To Use!

What do you like best? This program was easy to set up and use almost immediately. What do you dislike? Limitations to automate accounts. Leads and custom fields however were very user friendly Recommendations to others considering the product For the price point and usability, you will not find another product in the market place with this level of comprehensive reporting, ease of use or dedicated team. What business problems are you solving with the product? What benefits have ...

Marketing Automation at Its Best

What do you like best? SharpSpring is a best-in-class marketing automation solution. It allows us to track leads, make connections through custom workflows, and trace sales through the sales pipeline. We have seen an increase in profitability since using the tool and are looking forward to another successful year in 2019. We recommend it to businesses big and small! What do you dislike? While we are pleased with many of the capabilities of automated workflows, we are still looking for ...

Unrivalled Customer Support / Friendly Marketing Automation

What do you like best? - The agency support is amazing; case studies, client training, 1-2-1 advice and troubleshooting. You get responses back within hours, if not in under an hour. - You can delve into a lot of detail with the marketing automation & yet it is very easy to construct. - Our clients really like the CRM & the usability of Pipelines, particularly the reminders to call people. - Constructing emails is easy What do you dislike? - The mobile app; you cannot view ...

CRM and Marketing program for our business

What do you like best? Landing pages, emails and CRM all in one program What do you dislike? When you double click when creating landing page or email it does whatever it wants with the verbiage - moves it to the middle, deletes it, or just completely changes it. I hate that! Recommendations to others considering the product Take extensive classes and learn the program before starting to use it. It has a load of issues that make it difficult to use if you don't know what they are. ...

Excellent marketing service

What do you like best? The email templates are easy to use, and their support team is extremely responsive. It also has a ton of functionality for tracking leads, reports and analytics, etc. The social media integration is very user-friendly as well. What do you dislike? You cannot forward an email from SharpSpring to a colleague for review, for example, as the email loses all of its' formatting and looks messy. You instead have to send a preview or send it to them from the site. ...

Great Software for businesses of all sizes and industries

What do you like best? The software allows me to manage marketing automation for several small businesses. My clients need features such as CRM, email marketing, Landing pages and social management. This platform provides everything they need. What do you dislike? The certification process needs to be updated Recommendations to others considering the product Get a demo and ask lots of questions. They will show you how to use the system the way you need it for your business. What ...

Love using SharpSpring for Marketing & Email Automation

What do you like best? I love how through the functionality and marketing automation features are. I also think it's the best email automation out there, and I use several different ones for my clients. I prefer using SharpSpring because of the ease of use, variety of features and ability to ensure best sending practices. What do you dislike? There are so many functions in SharpSpring I still feel like i'm learning a lot of them. I would say somethings are not super user friendly and ...

CRM and Email Marketing Made Easy

What do you like best? I love the ability to navigate a very robust product with simplicity and ease. I can go from looking at the day's leads to sending a new e-mail blast in a matter of seconds. It's very intuitive and has a short learning curve. What do you dislike? I don't love the email builder. I'd love to see something more like Mailchimp. Recommendations to others considering the product If you're looking for an inexpensive, robust CRM, Sharpspring is a great option! What ...

It has everything we need for Marketing Automation

What do you like best? It has everything we need. The software has an intuitive interface, with the Sales and Marketing split into two areas. The automation visual workflow tool is excellent for creating perfect automation, there are plenty options to use as triggers. The links between the CRM and the campaigns are excellent. What do you dislike? The testing of emailers uses Litmus (for extensive tests. You do get some tests for free, but it would be good if the extensive tests were ...