SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Very Happy With the Platform and Service

What do you like best? As a marketing contractor and consultant, we have used a variety of platforms for a number of clients. Simply put, Sharpspring provides an ease of use, shallow learning curve, and exceptional support if you need it. What do you dislike? There is nothing to dislike. One suggestion for SEO reasons may be the incorporation of a slightly more robust blogging platform that checks for SEO issues prior to publication. There is always, of course, Yoast SEO integration if ...

Great Platform! Design can be frustrating

What do you like best? I love how our team can jump into SharpSpring and track everything about a prospect. Being able to use this to communicate easily with automation and congregating all of your data for easy sales flow and customer service are both great assets and help make our job easier. What do you dislike? The only real complaint we have about SharpSpring is the design platform. It is challenging to get a final product that we all love that will function the way we need. Often ...

Sharpspring

What do you like best? It offers a lot of the benefits you would expect in an email marketing service What do you dislike? It has far too many bugs. Seems like you are limited creatively. What problems are you solving with the product? What benefits have you realized? Trying to develop outgoing emails. The features that it has are ones that you would expect.

SharpSpring is on Point

What do you like best? It is a highly effective combination product that handles all production aspects of a growing marketing agency and its clients. What do you dislike? There's a bit of a learning curve to the software, however their amazing support team will be with you every step of the way at the beginning of your SharpSpring journey. Recommendations to others considering the product: Take the 30 day free trial and explore the space. Every feature is only a few clicks away, so ...

SharpSpring is the best value when it comes to full-featured CRM and marketing automation platform.

What do you like best? I love the fact that, with SharpSpring, you get an incredible platform at an incredible price. When you compare it to Marketo, HubSpot, and other similar platforms, it's a no-brainer. SharpSpring is easy and intuitive and gives my business, and my clients' businesses all the tools they need for success. What do you dislike? Not much to dislike. The social media engine could be a bit stronger, but that's about it. Recommendations to others considering the ...

Love SharpSpring

What do you like best? - Pricing is great for reselling to clients. - All of the feature included have made the consolidation of products an obvious alternative for clients. - Customer support has been awesome! - Sales is more efficient What do you dislike? Nothing is wrong with the product but the landing page builder took some time to get used to, I was spoiled with having Unbounce for years. If you have a developer or designer on staff its no problem as you can code it, ...

Cheaper than Salesforce, expensive for a small company

What do you like best? Easy to use, good for a company trying to actively do lead gen or email campaigns What do you dislike? Seems pricey for what it offers. Reporting and graphics could be better. Emails often go to spam folders. Recommendations to others considering the product: Wouldn't recommend unless email marketing is a big part of your business, don't think it's worth the cost for our small agency. What problems are you solving with the product? What benefits have you ...

Marketing Automation & CRM Review - SharpSpring

What do you like best? - Support is unparalleled in my experience - The interface is easy to use so my clients, each with varying degrees of technical skill, have seamlessly been on-boarded - All the features needed to send quality emails and create automations - The email templates make it easy for clients to get started right away What do you dislike? - I wish when using the CRM you the ability to create custom reports like Salesforce. Many clients have used Salesforce ...

Marketing and Sales Usage Review - SharpSpring

What do you like best? SharpSpring is easy to use, understand and robust marketing automation and CRM software. You are able to quickly master the basics - in this instance the email marketing and sales pipeline functionality of the platform. It is constantly being updated and new features are rolled out on a consistent basis - they even ask for user requests and are regularly updated with those requests. The email creation aspect of the software - from email designs to workflow creations ...

Best for small businesses under 100emp

What do you like best? They’re very responsive in customer service and are adding new features all the time What do you dislike? The analytics is geared towards making a marketer’s numbers look good and not actual performance. Their suppression methods and percentages (total opens divided by emails sent versus unique opens divided by emails sent — they do the former while the latter is a more accurate reading reflect this. The email editor is also very buggy, and they include bot ...