SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Its the best CRM I have used

What do you like best? The ease of use and the way it helps me contact my sales leads What do you dislike? The level of detail and when you create an oportunity sometimes it does not remind you to create a task to follow up. That hapened to me a lot when i first started Recommendations to others considering the product: Really worth your time considering this option What problems are you solving with the product? What benefits have you realized? By using this software i can ...

Support Assistant

What do you like best? Usability and price. Nice software for day to day What do you dislike? support only in English, other assignments is note 10 Recommendations to others considering the product: have technical support in other languages What problems are you solving with the product? What benefits have you realized? none

Everything You Need in One Place

What do you like best? The Lead Scoring, email and landing page builder have been huge assets to our team. Our reporting is much more accurate - and easier to build! - since we're not pulling numbers from various platforms. What do you dislike? The email builder is a bit limited, but the templates that they provide are beautifully done. Not the best if you want to customize the entire email, but if you're looking to build a visually clean and concise email they've nailed it. What ...

Sharpen Marketing Automation with SharpSpring

What do you like best? I like almost everything about SharpSpring from interface to design. SharpSpring has a clean UI and UX and slick design that makes it easy to navigate all the features that it has. SharpSpring is highly customizable unlike all the other email marketing apps that I know. SharpSpring almost integrate with all apps mainly CRM applications. What do you dislike? Keyword analytics and search engine optimization is a bit tedious and may require technical ...

SharpSpring is Sharp!

What do you like best? Their customer service has been outstanding. Each time I have called with questions, they have been so patient and excited to help me. Usually phone calls to any type of company are frustrating, long and a grueling process. I look forward to calling for help. The classes they offer are set for certain times which I could not attend, but I was told to request a recording so now I'm able to do them on my own time. I really appreciate the help, especially since it can ...

Best people ever

What do you like best? Any issue I have ever had, their support is there to have my back. Can't say I love them enough. What do you dislike? Sometimes I think their automation features are too complicated. What problems are you solving with the product? What benefits have you realized? Automation, lead scoring, a lot.

Awsome

What do you like best? I like the tool, obviously there are things that could be better and today I received a message that they added another feature, so they are making changes to improve the tool and that is awsome for me, I have the lucky to use it because my boss bought it... One of the things that I really love of the SharpSpring is the team support, they really give you their best for get the solution, no matter the question, they has a nice team so patient and clearly that even if ...

Don't trust this lot we got royally…

Don't trust this lot we got royally ripped off!!

SharpSpring: Efficiency and Ease

What do you like best? SharpSpring's customer support has been incredibly resourceful. They've been available to answer all of my questions with a personable touch. What do you dislike? I have no complaints. The service simply works. Recommendations to others considering the product: Take full advantage of the automation features. What problems are you solving with the product? What benefits have you realized? I am mostly using sharp spring for email marketing, and it's system ...

Sharpspring and Stellar Support!

What do you like best? Sharpspring, by far, has the most outstanding tools to assist with any questions that you may have. Extremely responsive, I have been able to get an answer pretty much 'on the spot'! If you wish to discuss your issue, it takes less than one minute to talk to one of their team experts! What do you dislike? Having working with Sharpspring for 8 months I have yet to find anything that I dislike. Recommendations to others considering the product: If you are ...