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9.3

Spot Score

SharpSpring - Marketing Automation Software

SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Unleash the power of automation for your business.

4.3

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SharpSpring Reviews & Ratings

4.3

Very Good

Based on 2133 ratings & 655 reviews

Rating Distribution

Excellent

(490)

Very Good

(117)

Good

(22)

Poor

(12)

Terible

(14)

Expert's Review

Constant Contact and SharpSpring are two compelling platforms for email marketing and sales/marketing automation, each with notable strengths. Based on user reviews, Constant Contact stands out for its exceptional user-friendliness, attractive templates, and seamless onboarding process. Its automation features are intuitive, making it a favorite for users from ...Read more

SharpSpring pros and cons

  • Easy-to-use templates for email creation and editing, enabling professional results quickly and without technical expertise.

  • Seamless onboarding and integration process, with support that caters to all levels of technical skill.

  • Highly customizable automation workflows for marketing tasks, saving time and improving efficiency.

  • Affordable pricing compared to other platforms, providing good value for both small businesses and agencies.

  • Limited email and landing page templates, with some users finding design or customization options lacking.

  • Reporting features and ability to extract certain KPIs can be less intuitive or limited.

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Showing 311-320 out of 655

07/30/19

5 out of 5

Marketing Automation accessibly priced

What do you like best? Their email marketing platform and automation is easy to use once you get the hang of it and has seemingly endless opportunities for creativity. What do you dislike? Learning curve for new users can be a bit stiff and the platform could be a bit more intuitive. Recommendations to others considering the product: It's a great platform. Make sure you wait to sign up for Sharp Spring for when you and your team are able to devout a good bit of time learning the ...

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07/30/19

5 out of 5

Easy, Simple & Effective for business of all size

What do you like best? The way software is designed its easy for any individual to use it. Also not to forget the support team is amazing which has helped us every time when needed. What do you dislike? It can do so much for you can sometimes be overwhelming but that's not a con, right! What problems are you solving with the product? What benefits have you realized? Sharpspring has helped us to generate more leads in less time. It also helps us to understand our customers and how ...

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07/29/19

5 out of 5

Cutting Edge Versatility

What do you like best? The versatility of Sharpspring is its highest value. The second would be their team who are always there when you have a question or need some help with an issue. Sharpspring's marketing automation allows your company to be as efficient as you want it to be. What do you dislike? I truly would say I don't have anything specific to say that I don't like it. Sometimes the platform is a little confusing since it offers so much. However, that leads back to the pro I ...

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07/29/19

5 out of 5

Very Helpful Customer Service

What do you like best? I'm not a power user yet, and the Sharpspring team was very patient with me as I talked through the things I needed help understanding. What do you dislike? Nothing negative to say about Sharpspring. What problems are you solving with the product? What benefits have you realized? We're using SharpSpring to keep our customers informed about company news and further expand customer accounts.

07/26/19

5 out of 5

Great marketing tool with lots of possibilities

What do you like best? SharpSpring is a perfect marketing tool when you want to create beautiful landing pages, create lists and get more contacts, and send news letters with A/B testing. It helps you grow your business. What do you dislike? I don't use the sales part of SharpSpring, but I use the marketing part. There is not a lot that I don't like. On the overall it has lots of possibilities, the only thing that frustrates me is that posting on LinkedIn with the content calendar does ...

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07/25/19

5 out of 5

SharpSpring works like a champ!

What do you like best? It's easy to set up and offers lots of customization. It integrates well with our sales and marketing strategy What do you dislike? The learning curve is a bit high at first. What problems are you solving with the product? What benefits have you realized? Automated email campaigns really work and have increased customer engagement and sales.

07/25/19

4.5 out of 5

Wish we had switched sooner.

What do you like best? It's an outstanding platform, fully integrated sales and marketing automation. They've made complex technology easy to use. I also like the way they do business. No contracts and their customer support is terrific. What do you dislike? I can't think of anything except I wish I'd switched to them sooner. Recommendations to others considering the product: SharpSpring is tough to beat on features and price. The way they do business is a pleasure and a relief from ...

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07/25/19

4 out of 5

Sharpspring and You

What do you like best? As a marketer, being able to consolidate all of our platforms into sharpspring (landing pages, e-mail blasts, social media, etc has been a major help. The platform communicates with all facets of the application and makes it easy to widen the sales funnel and ways to engage our clients. What do you dislike? New users and onboarding is tough. Training feels limited at times but there is a help section on every page that can be accessed. Recommendations to others ...

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07/24/19

4.5 out of 5

SharpSpring Partner Workshop

What do you like best? The partner workshop I attended in Grand Rapids, Michigan was very thorough and provided a lot of useful information. There was not only a presentation but a lot of time given for discussion during each of the topics. The discussions were open and everyone could get involved and ask questions. There was a lot of great input from not only the presenter but the fellow marketers also in the room. This workshop was rather small, which made it nice to get all your ...

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07/23/19

5 out of 5

Effective All-In-One Marketing Platform

What do you like best? This platform allows our organization to effectively manage our business to business relationship in an easy to use dashboard. I highly recommend this platform to anyone trying to grow and manage their business! What do you dislike? The SharpSpring email builder is difficult to use when first acclimating to the software. What problems are you solving with the product? What benefits have you realized? SharpSpring's email builder is difficult to use at first, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].