SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

SharpSpring is a phenomenal marketing automation platform.

What do you like best? SharpSpring is a sleek system that offers outstanding tools for marketing automation. We researched a lot of platforms ranging from free to $1000s before going with SharpSpring. They have just the right amount of features that makes it the most useful for all of our clients, leaving off the bells and whistles that would inflate the price. Their interface is top-tier which makes using their system a breeze. The dashboard gives you a comprehensive look at ...

Big Bang for the Buck

What do you like best? SharpSpring has is very feature rich for the price. It combines CRM, Marketing Automation, Social Media and Email Marketing into one platform. As a small business, we were looking for an all-in-one solution that was easy to implement and affordable. The features we like the best are form integration with the website, marketing automation workflows, the sales pipeline, "life of the lead" tracking, and visitor ID activity (seeing what companies visit your website. ...

Big Bang for the Buck

What do you like best? SharpSpring has is very feature rich for the price. It combines CRM, Marketing Automation, Social Media and Email Marketing into one platform. As a small business, we were looking for an all-in-one solution that was easy to implement and affordable. The features we like the best are form integration with the website, marketing automation workflows, the sales pipeline, "life of the lead" tracking, and visitor ID activity (seeing what companies visit your website). ...

Easy to set-up and use

What do you like best? The best aspect of having SharpSpring is we can show our clients the ROI they get from our campaigns. What do you dislike? We can't think of anything we don't like about the software. Recommendations to others considering the product: The support team is excellent and very helpful with on-boarding. What problems are you solving with the product? What benefits have you realized? Being able to demonstrate with data that we are helping grow our client's ...

Easy to set-up and use

What do you like best? The best aspect of having SharpSpring is we can show our clients the ROI they get from our campaigns. What do you dislike? We can't think of anything we don't like about the software. Recommendations to others considering the product: The support team is excellent and very helpful with on-boarding. What problems are you solving with the product? What benefits have you realized? Being able to demonstrate with data that we are helping grow our ...

Love our partnership

What do you like best? Sharp Spring is user friendly and easy to sell. We love all the different features wrapped into one product. What do you dislike? Would love to be able to do some customization for our industry. What problems are you solving with the product? What benefits have you realized? A product that is easy to use for the child care industry.

Marketing agency using SharpSpring for 4+ years

What do you like best? They really value their Partners. The software is best utilized with agencies like us, who manage it for our clients. The features are built around that and they're very responsive to partner requests. What do you dislike? They have grown a lot and have really transformed the software, but sometimes need to focus on improving existing features instead of launching new ones. Recommendations to others considering the product: Do your due diligence - it's not for ...

SharpSpring is like having a marketing toy box full of tools

What do you like best? SharpSpring has allowed us to automate so many processes that we've recouped almost 20 hours of manual labor each week, plus we've eliminated human errors, leads don't slip through the cracks, and there's an uptick in email engagement. What do you dislike? We've had some issues with the email editor acting a little buggy, but the customer support team has always been able to straighten out any trouble with a simple phone call. What problems are you solving with ...

SharpSpring Provides a Great Insight

What do you like best? The ease of use of using SharpSpring is fantastic and surpasses other tools I have used in the past that can feel quite clunky and outdated. The snapshot and quick insight it gives you is fantastic. What do you dislike? Nothing at all so far - I think it does exactly what it says it does. There was an issue with a couple of bugs, however these were fixed immediately and so I cannot fault them. Recommendations to others considering the product: If you spot any ...

Karens review

What do you like best? How easy it is to create content and smart e mail feature. Also being able to keep track of leads. Also the ability to create a sales and opportunity reports easily. Sharpspring is also easily integrated with other apps so it makes the job easier. Drip campaigns and landing pages can also be created inside it. You basically e liminate the need to have other 10 apps because Shaprspring incorporates all that in one. What do you dislike? That Jr Sales people cannot ...