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9.3

Spot Score

SharpSpring - Marketing Automation Software

SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Unleash the power of automation for your business.

4.3

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Starts from $449/Month

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SharpSpring Reviews & Ratings

4.3

Very Good

Based on 2133 ratings & 655 reviews

Rating Distribution

Excellent

(490)

Very Good

(117)

Good

(22)

Poor

(12)

Terible

(14)

Expert's Review

Constant Contact and SharpSpring are two compelling platforms for email marketing and sales/marketing automation, each with notable strengths. Based on user reviews, Constant Contact stands out for its exceptional user-friendliness, attractive templates, and seamless onboarding process. Its automation features are intuitive, making it a favorite for users from ...Read more

SharpSpring pros and cons

  • Easy-to-use templates for email creation and editing, enabling professional results quickly and without technical expertise.

  • Seamless onboarding and integration process, with support that caters to all levels of technical skill.

  • Highly customizable automation workflows for marketing tasks, saving time and improving efficiency.

  • Affordable pricing compared to other platforms, providing good value for both small businesses and agencies.

  • Limited email and landing page templates, with some users finding design or customization options lacking.

  • Reporting features and ability to extract certain KPIs can be less intuitive or limited.

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Showing 291-300 out of 655

UI

User in Publishing

08/12/19

5 out of 5

Excellent cost-benefit

What do you like best? The implementation in the web pages is simple, the information of the leads is very precise and helps you to have a good control of the information What do you dislike? The pages creator could be better and quicly Recommendations to others considering the product: The implementation in the web pages is simple, the information of the leads is very precise and helps you to have a good control of the information What problems are you solving with the ...

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RH

Ruud H

08/12/19

5 out of 5

SharpSpring has the best features

What do you like best? We are a partner for SharpSpring and we have been a fan since day one. Price - value is great and the features are the best What do you dislike? We dont have any issues at the moment, so Recommendations to others considering the product: Great pricing, great tool What problems are you solving with the product? What benefits have you realized? Getting small busineses set up with marketing automation and crm

NF

Nicholas F

08/08/19

5 out of 5

Best people ever

What do you like best? Any issue I have ever had, their support is there to have my back. Can't say I love them enough. What do you dislike? Sometimes things can get complicated, but they are always there to help. What problems are you solving with the product? What benefits have you realized? Automation, lead scoring, a lot.

AP

Ayla P

08/08/19

4 out of 5

Good tool for the cost

What do you like best? Sharpspring is a good starter tool for small businesses. It is inexpensive compared to others and still very powerful. What do you dislike? Integration of sales and marketing is great. What problems are you solving with the product? What benefits have you realized? We use sharpspring for pipeline management and CRM.

AS

Andreas S

08/07/19

5 out of 5

Best in class marketing automation & CRM for SMBs

What do you like best? All the functionality that you need at a price you can afford. Best in class value for SMBs looking for a marketing automation / CRM solution. Manage your entire marketing, sales and customer service through this affordable software. Great support too! What do you dislike? More integrations / APIs would be helpful Recommendations to others considering the product: Try it out and I am certain you will like it! What problems are you solving with the ...

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MK

Mike K

08/07/19

4.5 out of 5

Sharpspring the most complete marketing automation software you can get in this price range!

What do you like best? - Easy of use - Easy to implement and learn - Fast support - Active community and many updates - Possible to have skype calls and team sessions with SharpSpring to spar. What do you dislike? - The Social Media part in the software is not optimal, we still use other software next to it. - CRM feature is small, great for small companies, but bigger ones can come short. Recommendations to others considering the product: Use the 30day ...

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UI

User in Marketing and Advertising

08/06/19

5 out of 5

Perfect for B2B Businesses

What do you like best? Sharpspring is the perfect combination of CRM, Email Marketing, and Landing Page builder in one. It can be whitelabelled for our clients to use as well as integrated with other marketing tools. We have been definitely enjoying SharpSpring since using it. For it's price, it completely unbeatable! What do you dislike? The landing page builder can be a little buggy. Unless you have no other option, this can still be a viable software to use for marketing needs. ...

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AI

Agency in Information Technology and Services

08/06/19

0 out of 5

Very bad experince

What do you like best? Promises are no real, they promise something at start but later if you remind it you are the bad and they are not taking any responsiblity. What do you dislike? Ticket system restarts every time with any problems so if you need help for the simple job will take at least a month and many many emails. Client programmer solved that tasks less then 30 minutes. Recommendations to others considering the product: Do not belive their emails and stories. ...

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ED

Eric D

08/05/19

4.5 out of 5

SharpSpring better bang for your buck.

What do you like best? Not only is this product one of the lower priced marketing automation platforms out there it comes with many features that other platforms charge you for. What do you dislike? SharpSpring does and excellent job adding additional new features but it takes a few months for the new features to be useful/practical. What problems are you solving with the product? What benefits have you realized? The ability to process our leads into usable funnels so we ...

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08/02/19

5 out of 5

Best people ever

What do you like best? Any issue I have ever had, their support is there to have my back. Can't say I love them enough. What do you dislike? Sometimes things can get complicated, but they are always there to help. What problems are you solving with the product? What benefits have you realized? Automation, lead scoring, a lot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].