SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

New user, but so far so good

What do you like best? Sharpspring is very agency oriented. They have a pricing model that makes it easy for agencies to sell and make a return. It also gives you great tools to help sell their software and marketing automation in general. They have a great set of primary tools to accomplish this. I really like their lead scoring tool What do you dislike? While it has a great set of basic tools, I miss a few of the extra bells and whistles that I had with my last automation software ...

Marketing Automation software that is easy to use

What do you like best? SharpSpring is a great tool for marketing automation. You can schedule emails, set up workflows to send emails automatically, schedule social posts and integrate with calendars for meeting scheduling. It's a tool that both our sales and marketing departments find useful. What do you dislike? The email designer takes a little bit of time to figure out. The new design widgets are better, but still not perfect. Recommendations to others considering the ...

We enjoy working with SharpSpring solution for our marketing strategies

PROS & CONS What are the best aspects of this product? I like that this tool is highly customizable and I can customize almost anything, starting from custom fields, custom triggers to custom filters. It offers flexibility and this is highly essential for our business and plans we have for improvement and growth of our business. What aspects are problematic or could work better? I’d like to draw out more reports that are based on custom fields and to customize the stages of a lead ...

Reliable based on your automation needs

PROS & CONS What are the best aspects of this product? It has a friendly user interface. It is easy to find your way round the tool for the first time. SharpSpring offers numerous contacts and functionalities to help you get ahead in automation and tracking of leads. Apart from this, they upgrade and add new features every month which opens up new ways you can make the best us of the product. Although some of those features you may not use, it gives you an idea just in case you want to ...

SharpSpring brings marketing and sales together

What do you like best? SharpSpring is a markeing and sales platform on which marketing and sales can plan, execute and evaluate all of their actions. It is a highly user friendly platform. Easy to work with! What do you dislike? CRM needs some improvement. But no dislikes at all! What problems are you solving with the product? What benefits have you realized? One application instead of using, hootsuite, google analytics, mailchimp, crm etc. complete overview Clear ...

Easy to use for Sales and Marketing Teams

What do you like best? That the marketing, sales, and social media all in one spot. What do you dislike? There some things I feel that the user or administrator should be able to do - but ir has to go support to be handled. Recommendations to others considering the product: It is definitely worth checking into if you have not already. What problems are you solving with the product? What benefits have you realized? Using the buyer persona is key to our contacts. It is ...

Review

What do you like best? It allows our business to send emails to a list of people. Makes email campaigns efficient. What do you dislike? Having the open and click rates not be accurate makes it hard to see what email campaigns are working. We were hoping to base our marketing decision on the data we received in Sharp Spring, and now we need to find a different strategy. What problems are you solving with the product? What benefits have you realized? It is a good platform that ...

Great system - easy to use

What do you like best? Sharpspring offers a wide range of really practical services and the best thing about sharpspring is that their system is evolving on a daily bases. In the last year they have updated services and added great ones for business optimisation. What do you dislike? That there email creator or landing page creator is not flexible enough withing the fram and coding has to bedone for perfekt designs. Recommendations to others considering the product: Easy ...

Does a ton of things! But none of them excellently.

What do you like best? I really like the cost of SharpSpring's agency program. There is no limit to the amount of users we can have on it, so no matter how little a team member may use it, they can still have access whenever they need it. As a start-up with less than 25 people, it's really helpful as far as budgeting and onboarding new people who use it as a CRM for Client Services, or our Sales Team that just looks at their pipeline & past communication history. What do you dislike? ...

Meeting scheduler is revolutionary

What do you like best? Using Sharpspring to schedule meetings with my client has reduced the time of calendar checking. Setting up multiple meeting links allows me to quickly get time with my clients by categorizing meeting type. What do you dislike? Navigating the platform can be frustrating if you are not a heavy user of the product. If you are a low adoption user, remembering how to navigate can be frustrating without reminders. This is a personal end-user issue vs a lack of ...