SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Marketing automation at the best price with expected results

What do you like best? Cost versus benefit: Better support, same features to others. It has support throughout the implementation and helps sales to other customers. What do you dislike? It does not have updated mobile app and some problems with the support of the features in Spanish language Recommendations to others considering the product: Actually for our company is de most better software for next keys: Excellent price and Benefit Advanced automation features ...

Email Marketing and Sales Tool

What do you like best? The most helpful element of Sharpspring is seeing who is engaging with our digital assets, and at what level. What do you dislike? Sometimes the technical elements aren’t as intuitive as other tools I’ve used. The Support team is good about making sure your questions get answered, though. What problems are you solving with the product? What benefits have you realized? We’re finding what types of content our desirables enjoy, versus what content they ...

Great marketing automation tool

What do you like best? It is very easy to use, great support from the company - technical and business wise. The tool helps our clients to grow. I also like that they are constantly upgrading the product and adding new features that improve the experience and usage. What do you dislike? If you are looking for CRM or stricktly sales tool, this is not the right tool for you. It does support both functions but if you need more advanced features for your sales tam, SharpSpring falls ...

Provides Enterprise level automation at low cost subscription

What do you like best? One of the things that attracted us to Sharpspring was that even at the cheapest tier, clients could have access to all features. What do you dislike? Some of the editing features of landing pages are more cumbersome than other marketing platforms. It was a little frustrating at first until you get familiar with it. What problems are you solving with the product? What benefits have you realized? We found that Sharpspring has all the bells and whistles ...

an all-in-one email marketing automation platform

What do you like best? One of the features I liked most about this platform was to involve potential customers at critical points, its powerful and easy-to-use visual workflow generator simplifies marketing automation, I use branching logic to attract potential customers at critical points on unique shopping trips, VisitorID identifies more potential customers. What do you dislike? Your pre-designed templates for the realization of e-mails is quite limited, but nevertheless it does ...

Invites a powerful marketing automation strategy

PROS & CONS What are the best aspects of this product? The cost efficiency of the tool is what makes it the most ideal to use. It has powerful features, which helps you to automate our campaigns with ease. I have used similar tools such as Hubspot and Marketo and they do not come close to what SharpSpring has to offer. You get the best of both worlds with this product. Features that are found in other similar tools are all merged into one, which is SharpSpring. If you are looking to ...

Our marketing agency team really enjoys the features and capabilities SharpSpring offers!

What do you like best? Our team uses SharpSpring in several ways - our sales team uses the pipeline to manage leads, while our content development team uses the workflows, email builder, and landing page builder the most. We really enjoy the features and like how complex you can get with certain features. Our onboarding was a bit intimidating, only because there is SO much you can do with the platform. But, once you're working hands-on in the platform, it's easy to learn quickly. Also, I ...

A more affordable and robust CRM & Marketing Automation choice for medium sized businesses

What do you like best? User interface is easy to use and navigate for both sales and marketing automation. Great insights for the sales team and a more robust automation for marketing initiatives for both us and our clients. What do you dislike? Certification process is a little clunky. What problems are you solving with the product? What benefits have you realized? As a growing digital marketing agency we were ready to make the leap from Mailchimp to a marketing automation ...

Product doesn't need an overly aggressive sales team to sell the product!

What do you like best? Ease of use, value, designed for agencies What do you dislike? We were in between training modules. Thus we had to pursue a new path once we had already started one. What problems are you solving with the product? What benefits have you realized? ROI, customer retention

SharpSpring is for Serious Businesses who Aim to Rock

What do you like best? The connection between marketing and sales is awesome. As a marketing advisor & strategic consultant, I work with business owners to increase leads and sales. This tool helps me both achieve that objective and prove the results. Double win! What do you dislike? There is nothing I dislike about the software. The process of setting up a marketing engine is a bit tedious. Recommendations to others considering the product: It's a great company and an ...