SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

SharpSpring - Marketing Automation

What do you like best? I love that every lead gets attended to. Once we're set up, each click gets the appropriate response. And all the categories talk to each other - CRM, social, email, etc. What do you dislike? There's a learning curve, for sure, but SharpSpring support is there every step of the way. Recommendations to others considering the product: Highly recommended. Excellent value! What problems are you solving with the product? What benefits have you realized? ...

Globalized digital world requires global power tools! this is what you get with SharpSpring!

What do you like best? Integration of marketing tools in one single platform... flexibility and technical support. What do you dislike? So far I think the splash page builder could be improved. What problems are you solving with the product? What benefits have you realized? Have been able to automate and integrate every aspect of digital marketing.

Agile Marketing Automation tool

What do you like best? Ease-of-use: SharpSpring is very user-friendly and intuitive. It's easy to edit or create an email, set up workflows, and navigate around the platform. Versatile: SharpSpring is an all-in-one tool that you can use for your email program, sales pipeline, CRM, marketing automation, and social media. Customer service: I often frequent the online help center that has a lot of easy-to-understand solutions to many questions that come up. If this doesn't solve the ...

Powerful but More Nimble than its Competitors

What do you like best? Simple UI, fantastic initial training as well as ongoing support and a very easy-to-use knowledge base. What do you dislike? Would like to see more variety of pre-made templates for both landing pages and email campaigns. Recommendations to others considering the product: Understand what you really need before getting into a marketing automation or CRM platform and then learn it and implement it as fast as you can and you will see great results! What ...

Longtime SharpSpring User

What do you like best? Automation is king, and SharpSpring allows you to create a workflow for just about anything. Visual Workflows allow you to create journeys that your customers will go on, and then you can set it and forget it. Customers will be taken down branching paths and journeys that you've already created for them, but you won't need to lift a finger to keep them engaged. What do you dislike? Posting to Instagram is not currently an option on the platform. If the company ...

Palmetto School Columbia

What do you like best? that it is user friendly able to send email blasts , document in each lead, It is a great CRM to use very simple What do you dislike? The platform is great not really anything I don't like about it What problems are you solving with the product? What benefits have you realized? how easy it is to add new leads

The best tool for B2B marketing and sales automation

What do you like best? - Easy to use - Comes with great documentation to learn how each features work - Support is just awesome - The product continously updated and developed. New features are launche regularly. What do you dislike? New product features sometimes come with bugs, but these are fixed very quickly. What problems are you solving with the product? What benefits have you realized? SharSpring is really an easy-to-use tool for marketing automation, ...

Like Jack and the Beanstalk, a simple planted seed that brings treasure from the clouds.

What do you like best? Its comprehensive overview and ability to address nearly every issue. It is both modular and preset to tackle everything. What do you dislike? The learning curve and time to integrate was a bit of a lift, but the team and their support outweighed that by orders of magnitude. What problems are you solving with the product? What benefits have you realized? It Tracks clients, projects, opportunities, and partners/vendors within a single interface with ...

Great Marketing platform

What do you like best? How easy to add forms on the website and the marketing automation What do you dislike? The user experience could be improved. What problems are you solving with the product? What benefits have you realized? consumer targeting with specific campaigns to their needs

What would I do without Sharpspring?

What do you like best? I LOVE the real time information on lead activity, and the ability for my clients to quickly fill out order forms or request information on topics they're interested in! Without Sharpspring, I would have to do a lot more "fishing" for hot leads! The reporting also really sets this tool apart and makes it crazy powerful for our marketing team. What do you dislike? I don't dislike anything about SharpSpring! It makes me job so much easier. What problems are ...