SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Game Changer - Affordable, Powerful, Market Leading Automation

What do you like best? So much to like for the fee that you pay. User interface is simple to use and understand, unlimited users, complete sales tracking and automation, easy-to-use email, landing page and workflow builder and the ROI reporting is fantastic for all our clients to understand more about where their money is going and what are their conversion rates. The support is also world class compared to its competitors. As a marketing agency that sells marketing automation ...

Value Centric Product for Customers Needs

What do you like best? I like the fact that most of the features available in other similar platforms are available here at more competitive rates What do you dislike? The feel of the product could be better with bright colors tas it looks drab at the moment and integration with other platforms such as Zoom, Go-to meeting, zoominfo, etc. Recommendations to others considering the product: Great Product at Competitive Rates. Worth the Buck for the Bang! What problems are you ...

Outstanding

What do you like best? Over all design and its user friendly. Its simply worth and worth every penny. Use this platform as its better than their competition What do you dislike? Can be similar to Hubspot in terms of finding out comments in a contact Recommendations to others considering the product: Just go ahead its simply worth it What problems are you solving with the product? What benefits have you realized? Nothing at the moment

Mediocre but good solution if looking for lower cost

What do you like best? SharpSpring has the functionality to create automated email campaigns that can be built with basic templates. What do you dislike? It’s not as intuitive as other platforms. Lots of manual work to get where you need to be. Automation could be a lot smoother and dashboard could definitely be cleaned up/ more user friendly. What problems are you solving with the product? What benefits have you realized? We used sharpspring to onboard clients to the idea ...

Most Effective CRM Tool

What do you like best? We have implemented the SharpSpring tool for our Sales and Marketing process. We have observed that the Sales team now works more effectively as this tool takes cares of the mundane tasks such as lead process, management of the pipeline. It is easy to perform all these tasks in just a few clicks. When it comes to the marketing team, the execute the campaigns and manage the database of the potential opportunities very productively. What do you dislike? ...

Lots of features, frustrating to work with.

What do you like best? Sharpspring does quite a few things. For the price, you'll find more features than you will elsewhere, guaranteed. What do you dislike? It has some critical shortcomings that make me hesitate to recommend it. First, the CRM portion is straight up buggy. Bulk operations with contacts rarely work as intended, and I usually What problems are you solving with the product? What benefits have you realized? Sharpspring organizes my contacts and allows for ...

The best CRM with Marketing Automation for the money.

What do you like best? Sharpspring has great customer service and is very hands on with troubleshooting and other implementation. We have been using this software now for over 4 years and although I have shopped for alternative solutions to explore new features, Sharpspring has everything you would need as a SMB looking for a great CRM. What do you dislike? The only downside is there aren't many plug and play integrations for chat. That being said, there is an open API and they can ...

Great Marketing Software - easy to set up, easy to use.

What do you like best? The software is easy to set up and use. The interface is very intuitive. The reports have helped us focus our efforts and has helped us increase our business! Training was very easy and the instructors were extremely open to questions. What do you dislike? Nothing comes to mind. Set up went well, training was easy and very informative. Customer service is always great to work with. Recommendations to others considering the product: Give this close ...

Sharspring es una gran herramienta para trabar las oportunidades de ventas

What do you like best? De Sharspring lo que más me gusta es que puedes programar las próximas actividades con el cliente y te envía una notificación. Esto marca la diferencia con respecto a otros CRM y facilita el trabajo. What do you dislike? Cuando envías un correo no te diferencia si lo abrió el cliente o si lo abrió el usuario. Recommendations to others considering the product: Utilizar Sharspring te permite gestionar mejor las oportunidades y visualizarlas en mejor ...

Perfect sales automation platform for both small and large companies

What do you like best? SharpSpring visual workflows are simple to setup and extremely easy to use and maintain. What do you dislike? Creating hundreds of emails for automation purposes can be overwhelming but the organizational system within sharpspring is decent with managing that. Recommendations to others considering the product: Sign up for a free trial to see if SharpSpring is right for your company. What problems are you solving with the product? What benefits have ...