spotsaas-logo
Get Listed

9.3

Spot Score

SharpSpring - Marketing Automation Software

SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Unleash the power of automation for your business.

4.3

Add to compare

Starts from $449/Month

Request a Quote

SharpSpring Reviews & Ratings

4.3

Very Good

Based on 2133 ratings & 655 reviews

Rating Distribution

Excellent

(490)

Very Good

(117)

Good

(22)

Poor

(12)

Terible

(14)

Expert's Review

Constant Contact and SharpSpring are two compelling platforms for email marketing and sales/marketing automation, each with notable strengths. Based on user reviews, Constant Contact stands out for its exceptional user-friendliness, attractive templates, and seamless onboarding process. Its automation features are intuitive, making it a favorite for users from ...Read more

SharpSpring pros and cons

  • Easy-to-use templates for email creation and editing, enabling professional results quickly and without technical expertise.

  • Seamless onboarding and integration process, with support that caters to all levels of technical skill.

  • Highly customizable automation workflows for marketing tasks, saving time and improving efficiency.

  • Affordable pricing compared to other platforms, providing good value for both small businesses and agencies.

  • Limited email and landing page templates, with some users finding design or customization options lacking.

  • Reporting features and ability to extract certain KPIs can be less intuitive or limited.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 211-220 out of 655

GR

Gary R

11/18/19

5 out of 5

Ease of use

What do you like best? As a developer, the ease of integration is key. As a marketer, the ability to set up targeted automated responses, with dynamic content is amazing. We use the visual automation to build these processes out, making it a super easy and way to get content to the right people. What do you dislike? Not much to dislike. As a neat freak the only thing I would like to see is categorisation of the forms. Recommendations to others considering the product: Its a ...

Read more

AI

Administrator in Biotechnology

11/17/19

5 out of 5

Fantastic product and excellent support

What do you like best? SharpSpring sells itself in many ways. Marketing Automation is a growing need for any business. SharpSpring’s features and integration make this a valuable tool for our company. What do you dislike? Most of the features are easy to use and intuitive but the actual marketing automation piece takes some getting used to. What problems are you solving with the product? What benefits have you realized? Drip campaigns and automation are the main selling point ...

Read more

AI

Administrator in Information Technology and Services

11/15/19

5 out of 5

Prompt support and economical tool with comprehensive features

What do you like best? - Month-on-month contracts with the comprehensive feature set - The most economical tool with comprehensive features - Prompt support - No addiional cost for new users added when you scale your team What do you dislike? - Need better UI - More landing pages - More flexibility to create custom dashboards What problems are you solving with the product? What benefits have you realized? - Lead scoring - Lead identification and ...

Read more

D

Devaiah U

11/15/19

5 out of 5

Most Dependable CRM tool

What do you like best? Our usage of the tool is majorly focused on our marketing database and automation. We are using the features majorly for campaign automation, client interaction and lead management. Our team interacts and manages the information with help of SharpSpring in an efficient manner. What do you dislike? We are using the tool from last 6 months and haven't faced any issues yet Recommendations to others considering the product: A very useful tool for growing ...

Read more

DF

Dan F

11/14/19

4.5 out of 5

Best Capabilities for Small and Mid-sized Businesses

What do you like best? Solid interface, easy pricing, great support, continual improvement What do you dislike? Occasionally, some integration I wish were available out of the box isn't. Recommendations to others considering the product: The pricing alone should make you put SharpSpring on your shortlist. The support and capabilities make this a home run. They continue to develop additional features and have a user community input process for prioritizing feature requests. ...

Read more

AN

Abilash N

11/12/19

4.5 out of 5

Good

What do you like best? It is more helpful to track the Customer record. What do you dislike? Nothing to dislike here. Everything is good. Recommendations to others considering the product: Good. What problems are you solving with the product? What benefits have you realized? team collaboration, Pipeline tracking.

RV

Rogier v

11/11/19

5 out of 5

The best offer for automating sales and marketing

What do you like best? If you have an existing website (and who doesn't), SharpSpring provides the best value for money and is one of the easiest (if not THE easiest) platform to add to your marketing tech stack. It's easy to use, combines marketing AND sales automation, works great with other marketing and sales tools (CRM, Typeform, etc.) and truly helps to align and integrating sales and marketing into one customer focussed process. What do you dislike? Visitor ID for European ...

Read more

UI

User in Information Technology and Services

11/11/19

4.5 out of 5

Review of SharSpring

What do you like best? The best thing I like about SharpSpring is it collaborates with all the information and help you to understand the sales cycle. It helps you to track your email and also help you to send a calendar invite. What do you dislike? Only the dashboard, sometimes it confuses us a lot when we are presenting our screen. We need more fixtures on Dashboard creation. What problems are you solving with the product? What benefits have you realized? I had lots of ...

Read more

UI

User in Information Technology and Services

11/11/19

4.5 out of 5

User friendly CRM

What do you like best? Team flexibility, easy to track the pipeline stage. What do you dislike? Nothing at the moment.Good to go Recommendations to others considering the product: Great tool. What problems are you solving with the product? What benefits have you realized? Team Collaboration, Efficient prospecting and growth.

UI

User in Information Technology and Services

11/08/19

5 out of 5

One of the best Best CRM

What do you like best? It will help me make me meeting more presentable. It will help us in reminding the upcoming meeting What do you dislike? Really want to say the dashboard, sometimes it mess up everything. What problems are you solving with the product? What benefits have you realized? Data structure in Sharpspring is loveable. You can keep each and every record.