SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

Ease of use

What do you like best? As a developer, the ease of integration is key. As a marketer, the ability to set up targeted automated responses, with dynamic content is amazing. We use the visual automation to build these processes out, making it a super easy and way to get content to the right people. What do you dislike? Not much to dislike. As a neat freak the only thing I would like to see is categorisation of the forms. Recommendations to others considering the product: Its a ...

Fantastic product and excellent support

What do you like best? SharpSpring sells itself in many ways. Marketing Automation is a growing need for any business. SharpSpring’s features and integration make this a valuable tool for our company. What do you dislike? Most of the features are easy to use and intuitive but the actual marketing automation piece takes some getting used to. What problems are you solving with the product? What benefits have you realized? Drip campaigns and automation are the main selling point ...

Prompt support and economical tool with comprehensive features

What do you like best? - Month-on-month contracts with the comprehensive feature set - The most economical tool with comprehensive features - Prompt support - No addiional cost for new users added when you scale your team What do you dislike? - Need better UI - More landing pages - More flexibility to create custom dashboards What problems are you solving with the product? What benefits have you realized? - Lead scoring - Lead identification and ...

Most Dependable CRM tool

What do you like best? Our usage of the tool is majorly focused on our marketing database and automation. We are using the features majorly for campaign automation, client interaction and lead management. Our team interacts and manages the information with help of SharpSpring in an efficient manner. What do you dislike? We are using the tool from last 6 months and haven't faced any issues yet Recommendations to others considering the product: A very useful tool for growing ...

Best Capabilities for Small and Mid-sized Businesses

What do you like best? Solid interface, easy pricing, great support, continual improvement What do you dislike? Occasionally, some integration I wish were available out of the box isn't. Recommendations to others considering the product: The pricing alone should make you put SharpSpring on your shortlist. The support and capabilities make this a home run. They continue to develop additional features and have a user community input process for prioritizing feature requests. ...

Good

What do you like best? It is more helpful to track the Customer record. What do you dislike? Nothing to dislike here. Everything is good. Recommendations to others considering the product: Good. What problems are you solving with the product? What benefits have you realized? team collaboration, Pipeline tracking.

The best offer for automating sales and marketing

What do you like best? If you have an existing website (and who doesn't), SharpSpring provides the best value for money and is one of the easiest (if not THE easiest) platform to add to your marketing tech stack. It's easy to use, combines marketing AND sales automation, works great with other marketing and sales tools (CRM, Typeform, etc.) and truly helps to align and integrating sales and marketing into one customer focussed process. What do you dislike? Visitor ID for European ...

User friendly CRM

What do you like best? Team flexibility, easy to track the pipeline stage. What do you dislike? Nothing at the moment.Good to go Recommendations to others considering the product: Great tool. What problems are you solving with the product? What benefits have you realized? Team Collaboration, Efficient prospecting and growth.

Review of SharSpring

What do you like best? The best thing I like about SharpSpring is it collaborates with all the information and help you to understand the sales cycle. It helps you to track your email and also help you to send a calendar invite. What do you dislike? Only the dashboard, sometimes it confuses us a lot when we are presenting our screen. We need more fixtures on Dashboard creation. What problems are you solving with the product? What benefits have you realized? I had lots of ...

Value Centric Product for Customers Needs

What do you like best? I like the fact that most of the features available in other similar platforms are available here at more competitive rates What do you dislike? The feel of the product could be better with bright colors tas it looks drab at the moment and integration with other platforms such as Zoom, Go-to meeting, zoominfo, etc. Recommendations to others considering the product: Great Product at Competitive Rates. Worth the Buck for the Bang! What problems are you ...