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9.3

Spot Score

SharpSpring - Marketing Automation Software

SharpSpring Reviews in April 2025: User Ratings, Pros & Cons

Unleash the power of automation for your business.

4.3

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Starts from $449/Month

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SharpSpring Reviews & Ratings

4.3

Very Good

Based on 2133 ratings & 655 reviews

Rating Distribution

Excellent

(490)

Very Good

(117)

Good

(22)

Poor

(12)

Terible

(14)

Expert's Review

Constant Contact and SharpSpring are two compelling platforms for email marketing and sales/marketing automation, each with notable strengths. Based on user reviews, Constant Contact stands out for its exceptional user-friendliness, attractive templates, and seamless onboarding process. Its automation features are intuitive, making it a favorite for users from ...Read more

SharpSpring pros and cons

  • Easy-to-use templates for email creation and editing, enabling professional results quickly and without technical expertise.

  • Seamless onboarding and integration process, with support that caters to all levels of technical skill.

  • Highly customizable automation workflows for marketing tasks, saving time and improving efficiency.

  • Affordable pricing compared to other platforms, providing good value for both small businesses and agencies.

  • Limited email and landing page templates, with some users finding design or customization options lacking.

  • Reporting features and ability to extract certain KPIs can be less intuitive or limited.

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Showing 11-20 out of 655

DS

Debbie S

12/05/23

5 out of 5

"Easy to Use Email System"

What do you like best about Constant Contact Advanced Automation & CRM Platform? Constant Contact allows me to personalize and target specific products to all of my clients or to a segment of my clients. The automated platform is easy to use and saves me lots time which is invaluable. I can set up one or more campaigns in advance, schedule emails, and let the automation handle the rest. This allows me to focus on other aspects of my business. I also appreciate the analytics and reporting ...

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M

Michelle

11/23/21

5 out of 5

Reliable based on your automation needs

PROS: It has a friendly user interface. It is easy to find your way round the tool for the first time. SharpSpring offers numerous contacts and functionalities to help you get ahead in automation and tracking of leads. Apart from this, they upgrade and add new features every month which opens up new ways you can make the best us of the product. Although some of those features you may not use, it gives you an idea just in case you want to expand in future. It advocates for segmentation of ...

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BM

Brad Meinen

09/14/21

5 out of 5

Great, customer focused, company that gives a great feature stack for the cost.

PROS: SharpSpring has a lot of features for the cost. They are very agency focused and are always releasing new features and updates to support their agencies and partners. CONS: They are a little more out of the box than other systems like Pardot and Marketo so there is a little less customization, but it is also a lower price.

JG

Jimmy Guillermo

09/03/21

5 out of 5

SharpSpring an easy to use Marketing Automation Tool

PROS: They are constantly working to bring in new features to the platform and enhance current features, which makes for a great user experience. The marketing automation tools have brought more of an ROI than practically any software we've ever used and that's not even our favorite thing about SharpSpring!

B

Betty

08/17/21

5 out of 5

Invites a powerful marketing automation strategy

PROS: The cost efficiency of the tool is what makes it the most ideal to use. It has powerful features, which helps you to automate our campaigns with ease. I have used similar tools such as Hubspot and Marketo and they do not come close to what SharpSpring has to offer. You get the best of both worlds with this product. Features that are found in other similar tools are all merged into one, which is SharpSpring. If you are looking to give your marketing automation campaign a facelift, then ...

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P

Patti

08/04/21

5 out of 5

Tracking and monitoring of leads is easy

PROS: It comes with what I was looking for. Customization is very important on my part as I want to customize the tool based on my preferences and marketing needs. SharpSpring gives me this and more. I can create custom triggers for tracking leads, custom filters to monitor the performance of my campaigns and custom fields when I want to manage everything on the dashboard. All this come to make my work easier. Apart from that, SharpSpring integrates well with most CRM and thus you do not ...

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T

Troy

07/22/21

5 out of 5

We enjoy working with SharpSpring solution for our marketing strategies

PROS: I like that this tool is highly customizable and I can customize almost anything, starting from custom fields, custom triggers to custom filters. It offers flexibility and this is highly essential for our business and plans we have for improvement and growth of our business.

JS

Jimit Shah

07/12/21

5 out of 5

SharpSpring is a powerful, affordable, and an efficient tool for everyone

PROS: • It offers behavioural-based email automation for personalized messaging. With the help of this feature, we were able to determine the cost of a lead. It also aided us in reducing the unaddressed customer complaints. • This tool allows us to build forms and embed them onto our client's webpage with ease. It also provides dynamic forms that will enable our clients to gather more information about their leads. • The technical and general support is impressive. I always receive a prompt ...

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SK

Samantha Kelley

07/12/21

5 out of 5

We love SharpSpring

We love SharpSpring! It's nice to have marketing automation all in one place. From scheduling social posts to automated email follow up, it's wonderful

B

Bruce

06/05/21

5 out of 5

Efficient in nurturing leads to increase conversion

PROS: The fact that SharpSpring is compatible with any form of CMS out there makes it the best marketing automation tool for us. Before we discovered this tool, other tools required us to use a specific CMS which was a limitation on our part. It was difficult as it meant that you had to redo your site all over again. Such a problem is not available when you have SharpSpring by your side. On top of that, there was no way to migrate your content to another CMS which added to your problems. ...

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