SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Sharpspring is a great product and service!

What do you like best? Sharp spring is intuitive to use and is cost effective. When using it to other platforms, I know where to go and how to do it and when I don't know I can use their amazing customer support help line. I love their templates to create beautiful emails, landing pages, and their marketing automation to help reduce manual inputs. One of their unique features that I like using is their Company utilization score, which lets you know how you are doing in using its ...

Great software, outstanding service

What do you like best? SharpSpring offers great money for value. It has all the necessary key-features you need for optimising your marketing automation while offering a really affordable solution. What do you dislike? Visitor IDs are not working outside of the US. Recommendations to others considering the product: Great value for money! What problems are you solving with the product? What benefits have you realized? Tracking inbound leads, managing target customer ...

Very complete and cheap tool to organize al my companies marketing and sales efforts

What do you like best? The versatility and quantity of information it can gather. What do you dislike? A good improvement would be the layout of the interface. Sharpspring has a lot of very good info and features and sometimes due the design of the platform you can get a little bit lost Recommendations to others considering the product: understand all the features before purchasing What problems are you solving with the product? What benefits have you realized? Through ...

Best Integrated Marketing Automation & CRM for B2B Startups

What do you like best? - Easy to use with no technical expertise: create emails/landing pages using templates and/or drag-and-drop editor without html knowledge - Easy to add custom fields, customize pipelines and deal stage thresholds, add dashboard widgets, create automation workflows, etc. without developer assistance - Get visitor/engagement data from your own website/blog. You're not constrained to develop your website and host your blog on the SharpSpring platform in order to ...

A let down, left and right

What do you like best? SharpSpring, as a platform for agencies, organizes and silos clients well. What do you dislike? The platform is clunky, inflexible, and not very intuitive. What problems are you solving with the product? What benefits have you realized? SharpSpring claims to be an all-in-one CRM/Marketing Automation platform. We encountered significantly more struggles with SharpSpring than benefits, compared to other competitors.

Game changer for a small agency

What do you like best? SharpSpring has changed the way our small agency does business. We've been using SharpSpring for about two years. It's intuitive to use and the CRM/automation features are robust. Our clients appreciate the transparency that Sharpspring provides about value for their marketing spend and the insight they've gotten about sales team follow through on marketing leads. As an agency, we appreciate having numbers to back up the value we deliver through our ...

Amazingly effective and easy Marketing Automation Tool

What do you like best? Love how easy it is to develop and create marketing automation campaigns for your company and the depth of data you receive back. Also love that we can add our clients into the system to help them improve on their marketing automation. And they can do it at a reasonable price. What do you dislike? Lack of image/icon library to use to create emails/LP Recommendations to others considering the product: If you're looking at SharpSpring take a demo and just ...

Very Nice

What do you like best? There are a lot of functions! The email function with the marketing automation are very nice to use. The are also a lot of marketing automation tools and email sandbox area is also very nice. You can do a lot of stuff to test. What do you dislike? I have right now no problems and i'm learning step-by-step all the functionalities. Maybe it is better to give users an extra conformation when you want to send a mail. Maybe sometimes it is a bit difficult to ...

Affordable and robust alternative to others

What do you like best? We researched a variety of platforms and landed on SharpSpring because it was robust enough to cover off on our needs - without being so complicated we'd never really use it. What do you dislike? Works for all our needs. Like most platforms there seems to be a steady yearly increase in fees. What problems are you solving with the product? What benefits have you realized? We have a much better organized CRM and outreach platform that lets us share ...

Great Customer Service

What do you like best? Customer service is top notch at Sharpspring What do you dislike? There is nothing currently that I can think of. Recommendations to others considering the product: It is the best thing to get for the price. There are loads of features and capabilities. What problems are you solving with the product? What benefits have you realized? Marketing automation, social posting, and email marketing