SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Do it all for me

What do you like best? Sharpspring keeps me on track and really makes it easy to send emails, record calls, track tasks and create landing pages in my funnels. It tracks all visitors and creates a great sales opportunity and marketing pipelines that used to take 8 different apps. Besides saving me time and money, it really is a game-changer for me. I especially like the virtual workflow feature that lets me visualize the funnel that I creat with their "personas" feature which allows ...

Fulfills our email marketing automation for Campaigns

What do you like best? The best feature is email automation and forms that allow you to use merge variables and send customized emails to customers and internal staff. Auto responders and custom notifications work well to notify yourself, other team members, and the customer and give custom field information. What do you dislike? By the nature of web/browser based tools, sometimes it can be a bit slow or function weirdly in certain browsers. What problems are you solving with ...

SharpSpring Great Platform With Amazing Support

What do you like best? SharpSpring has features to create marketing operations and track those campaigns either manually or automatically. Considering I can tie all the potential avenues of a campaign into one spot and see how users interact with is a great win. At a glance, it is essential to read the data and make the right decisions; SharpSpring brings all the data to one platform. It makes work more enjoyable that we can create a single campaign with a list of contacts, email ...

Platinum Certified SharpSpring Consultant/Agency - CEO's personal experiences

What do you like best? I've been a SharpSpring fan and partner for 6+ years, nearly since the start of their company. The culture at the company is amazing which translates to a well thought out platform that is intuitive and rich with features and benefits for small to large organizations. SharpSpring is best leveraged in our experience for companies that have a steady flow of incoming leads from marketing efforts and they have a sales team that will leverage the data collected in the ...

Easy to use, customization opportunities and excellent support

What do you like best? Simply getting our company active in marketing automation is a great development for us. There was resistance from some and once they finally gave it a chance, they've realized how powerful the tool actually is. And - I love how I can customize it for different sales people. i.e., While one salesperson might want me to send more frequent nurturing emails - another one may not want that and I can turn it on or off by lead owner. What do you dislike? There are ...

Robust (and Affordable!) Marketing Automation Tool

What do you like best? Ease of use / consistent feature upgrades. What do you dislike? Haven't seen a downside since we joined. What problems are you solving with the product? What benefits have you realized? Increased marketing and lead tracking - the ability to prioritize leads based on their behaviors and lead scoring.

Great marketing tool

What do you like best? The way that it generates potential sales leads without any effort. Super user-friendly. What do you dislike? Nothing that I can think of. Maybe a bit more user tutorials. What problems are you solving with the product? What benefits have you realized? Getting to know potential customers.

Perfect support

What do you like best? intuitive usability, possibility to automatize repetitive processes and keep on top of my agenda What do you dislike? we had a problem once, where we could not reach support due to an American holiday. In Europe it was a normal working day however What problems are you solving with the product? What benefits have you realized? saves time since it is takes care of repetitive processes for you

Automated Galore w/ Sharpspring

What do you like best? From a sales executive perspective, we love best the smart mail features and all of the automated custom sequences available. The ability to set up free trials and have automatic campaigns start is essential to prioritizing time and interested customers. The Chrome widget makes it easy to add new contacts from your email with one click. Adding opportunities from the Sharpspring widget is quite easy too. What do you dislike? If I have to find a dislike, ...

Amazing Platform.

What do you like best? All departments have a place in SharpSpring. Our markerting team can easily store and deploy content, meanwhile our sales team can draw upon that content and monitor real time behavior of hot clients. As a startup, our performance is so critical and investor reports and constantly needing data to back it up. With the reporting tool we can easily turn these around and even schedule them to be sent on a monthly basis. Our Devops and Infrastructure teams were easily ...