SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

SharpSpring takes us to the Next Level in Marketing

What do you like best? The Life of the Lead and Lead Scoring features. What do you dislike? Time waiting for technical support to come on the line. Recommendations to others considering the product: Great for taking your marketing business to the next level. What problems are you solving with the product? What benefits have you realized? Lead attribution and Lead Tracking for determining ROI and Sales follow up

Forward thinking marketing automation partner

What do you like best? So many things… besides the obvious (marketing automation) the following tools are built-in; Customer relationship management, video chat (with integrated screen sharing), live chatbots, Intelligent Facebook & Google Retargeting Engine (Perfect Audience) social media management, appointment scheduling, A/B testing. Love the power it gives both us and our clients. What do you dislike? The calendar doesn't tie in with iCal on our Macs. This requires us to copy ...

Well-Thought Out Tool That Can Drive Your Business

What do you like best? A centralized tool that replaces many others with a good amount of training and resources to get your going fast. What do you dislike? Onboarding and set-up guidance. They help during a window of time however, there is a lot required to get you up and going. They refer often to the EDU and Classroom hours for help. This actually helps but you should anticipate 30-60 days with your current schedule to be up and running. Recommendations to others ...

We have been using SharpSpring for over 18 months and it is redefining our business.

What do you like best? The simplicity of the platform has allowed our team members to adopt the integrated elements from Contact Manager to Sales Opportunities to become their #1 tool to grow our business. What do you dislike? As the platform continues to grow, I only wish there was more teaching outreach from SharpSpring. I know this is a focus of theirs and is improving! Recommendations to others considering the product: I highly, strongly recommend paying for an extended ...

Es una plataforma completa de Marketing y Ventas, que permite la gestión de prospecto y clientes

What do you like best? Permite el envío de emails, el desarrollo de Landing Page, creación de formularios, y la automatización de tareas. Ayuda a personalizar la comunicación con prospectos o clientes. También permite la integración con FAcebook, para gestionar anuncios. Creo que es un plataforma muy completa. What do you dislike? Si bien es simple de usar, toma un poco de tiempo el conocer tantas funcionalidades. Recommendations to others considering the product: ...

SharpSpring is the KEY to my business success!

What do you like best? Customer Service and Support. The members of SharpSpring have become more like a family to me. I truly wouldn't be where I am today OR as excited about my future if it weren't for SharpSpring. What do you dislike? While each week new features are being added or evolve, there are still some limitations compared to other systems. But the pro's far outweigh the con's. What problems are you solving with the product? What benefits have you realized? Full ...

Great Marketing Automation Tool

What do you like best? I like the Life of the Lead tab within the Contact's file because it shows everything the lead has done on the website. What do you dislike? I did not like the landing page and email builders as much. They are a little difficult to use for individuals who do not like a lot of background in design. What problems are you solving with the product? What benefits have you realized? Marketing automation, ROI, and understanding our audience more.

The One Stop Shop Marketing Automation Tool/CRM

What do you like best? The continuous innovation, new features are added to the platform all the time. Plus excellent support What do you dislike? No direct integration with my Reporting Tool TapClicks Recommendations to others considering the product: Check out the free trial and try it out. Practise is always the best way to evaluate all functionalities and make sure it will meet your needs. What problems are you solving with the product? What benefits have you ...

Best in Automation. Great at Price. Needs to increase their support.

What do you like best? The automation systems are fantastic for the program. It allows you to chain triggers and emails so that you can save hours of work each day. Another great bonus to SharpSpring is their email and landing page creator. With emails you are able to dynamically generate emails for contacts based on any number of preferences and lead scores. The pricing on SharpSpring is so affordable and make selling to clients easy. What do you dislike? The lack of ...

Easy to implement and great customization capacity.

What do you like best? The app has so many great features, including my favorite "Life of the Lead," in which all the acts that took place right from the beginning to the end are seen. The business continues to improve and add new features that make it a good value. It is a "full channel for sales & marketing" with a pipeline, social media posts and the conventional email marketing. Dynamic E-Mail Marketing Automation is another feature I love. What do you dislike? The editors of ...