SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

This platform has all you need at an affordable price.

What do you like best? It has all the tools you need to integrate your marketing and sales teams. It allows you to centralize all your marketing activities in one place, makes it really easy to measure your efforts in terms of results, and you can see your Sales activities on the CRM. Creating landing pages and emails takes less than 15 minutes. The templates and modules that SharpSpring already offers look great and are already responsive. The CRM is very easy to customize and it ...

Big Bang for the Buck

What do you like best? SharpSpring provides a lot of features for the money. During the COVID-19 crisis SharpSpring quickly added additional features to make the lives of agencies and our customers easier. One example is the quick launch of the video conference integration that allows one to click a link to launch a video session with a contact. What do you dislike? Some of the back end interfaces aren't as smooth to use as they could be. However SharpSpring has a great feature ...

Great automation system for small businesses and agencies

What do you like best? SharpSpring's flexibility makes it hugely advantageous. With an external CMS, once the initial configuration is complete, you can begin right away in creating forms, emails and workflows - generating and nurturing leads. As the main use case of the system, it does it well. What do you dislike? Compared to some of its rivals some of the features are limited. For example, the built-in analytics can be improved. But with a properly configured tech stack, using ...

No Issues - Easy to Use

What do you like best? SharpSpring is so easy to navigate around What do you dislike? I am yet to discover anything I don't like about SharpSpring Recommendations to others considering the product: I would highly consider using SharpSpring as it is very easy to get your head around and the virtual classroom comes in handy! What problems are you solving with the product? What benefits have you realized? SharpSpring has made it so much easier to manage contacts and ...

SharpSpring is an intuitive marketing automation tool we use every day

What do you like best? I like the way SharpSpring is easy to use; I can easily add information, find information and edit information about our clients and prospects. What do you dislike? The mobile phone app could be developed further, to make it more user friendly. Recommendations to others considering the product: I would recommend SharpSpring. They have a great support team and the product is really good. What problems are you solving with the product? What benefits ...

Helpful, easy to learn, gets the job done

What do you like best? I like that the dashboard makes analytics, templates, help docs, contacts, etc easy to find and easy to use. Everything functions from top navigation dropdowns and for the most part things are categorized where you would expect to find them. What do you dislike? I don't like how long it can take for their support line to get back with you nor do I like how the account managers will pressure you for a call to sell you something when you really have a question ...

Sharp Spring

What do you like best? The ability to see the life of the lead (the activities and touchpoints of the lead from your campaigns) in linear form is really useful. What do you dislike? I don't dislike anything, the system seems intuitive and easy. What problems are you solving with the product? What benefits have you realized? We are structuring our sales funnel much better now with workflows

CRM for dummies 101

What do you like best? What I like the most is that it is pretty straight forward, is very intuitive, you dont need much training to start using it. On top of that I like it that you can use it in your smartphone, What do you dislike? I wish the calls we make on our cell phone would be registered in the CRM, but I think that is already available in the latest upgrade. What problems are you solving with the product? What benefits have you realized? Having only one place to ...

Excellent sales and marketing automation software and great value

What do you like best? We moved to SharpSpring from another leading marketing automation software provider and SharpSpring provide 95% of the features for less than half the cost. The software itself is easy to understand and navigate (much easier than our previous system) and the support team are responsive, friendly and helpful. We've been very happy with our migration to SharpSpring and intend to be a user for the foreseeable future. It meets our needs as a specialist life science ...

Full Marketing Automation for everyone

What do you like best? Sharpspring has many advantages when it comes to implementing it as a complete marketing automation solution, it is a very easy tool to use, intuitive and that takes a short time in its basic configuration, all this without counting how powerful it can be when customized with each business need. Sharpsring breaks paradigms with the traditional business because it adds many more options and new ways of working with the team and gives tools that help maintain the ...