SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

Solid Features With an Intuitive Interface

What do you like best? I have used other marketing automation tools and SharpSpring rises to the top for my needs because of the clean and simple UI, but powerful features and functionality. For example, Salesforce is extremely powerful, but there is also a steep learning curve. SharpSpring's platform layout and architecture makes for a very user friendly interface. You also won't find an easier visual workflow builder. What do you dislike? There are some nuances that I'd like to ...

Powerful Marketing Automation Platform

What do you like best? The built-in CRM, the opportunity pipeline, email builder and their overall support team. The price is also much lower than comparable platforms. What do you dislike? The landing page builder is a bit limited but still usable for a newbie! What problems are you solving with the product? What benefits have you realized? We have consolidated clients' subscription services and have them all work together to collect as much data on their customers as ...

Great Technical Support

What do you like best? I love the Contact Manager abilities.... What do you dislike? Creating email templates is cumbersome... Recommendations to others considering the product: Go through the virtual classroom training, that is very helpful. Work through the complete sales cycle and automation. What problems are you solving with the product? What benefits have you realized? keeping all contact and sales activities in one easy to read/follow reporting system. I can ...

Great tool that supports any Marketing and Sales teams

What do you like best? for us as an agency, it has been a daily work tool, also being part of some activities for clients where automation solutions are needed. After searching several options for several years, although it is not the perfect tool, it does solve the business needs we have and some clients do too. It does not require high programming knowledge or advanced certifications to be able to access full functionalities, since it is a comprehensive tool, which also ...

Sharpspring is a powerfull CRM and marketing automation and is cheaper than others

What do you like best? I like UserID tool and the automation segment What do you dislike? I would like more option to do the forms nicer Recommendations to others considering the product: is a really good software and it has a good price What problems are you solving with the product? What benefits have you realized? I save time and I am more effective to communicate with my customer

Affordable, ever-improving platform helps us provide great solutions for our clients

What do you like best? This is a highly intuitive marketing automation platform that is at an affordable price point for my clients. I am also extremely impressed with the continuous updates and new features that are seamlessly rolled out. We deploy all of our clients' demand generation campaigns on SharpSpring and get great feedback on the quality of the features, like "Life of the Lead," the built-in CRM, SmartMails, video calling, etc. What do you dislike? The landing page ...

Powerful and Affordable Marketing Automation Software

What do you like best? SharpSpring offers a powerful and feature-rich CRM and marketing automation solution that is available for a very affordable price compared to competing platforms. It's relatively easy to use and has a great support team that is quick to help with any issues. Email deliverability with SharpSpring has been better than any other platform due to its strict compliance department. They are constantly adding new features that add additional value. It's also nice that ...

SharpSpring - Low Cost & High Return

What do you like best? The amount of customization and tools offered for the price we are paying is what sold us on this product. Being able to have confidence in the support team when you get stuck is great as well because no one likes waiting day to hear back wen you have an issue, especially since time is money when marketing. What do you dislike? At first I was slightly overwhelmed because of the amount of options and customizations available but after going through the virtual ...

Best Experience yet!

What do you like best? I loved the customer service Sharpspring provided from the first demo to onboarding. I love that I have the opportunity to partner with an organization that gives so much flexibility in using the service. I have learned more about marketing automation using the service than not. I am ecstatic to be a partner and further my certification with Sharpspring. The sales process was simple, the onboarding was simple. I made time to complete certification and my account ...

Excellent cost-benefit for all my clients

What do you like best? The implementation in the web pages is simple, the information of the leads is very precise and helps you to have a good control of the information What do you dislike? The pages creator could be better and quicly Recommendations to others considering the product: The implementation in the web pages is simple, the information of the leads is very precise and helps you to have a good control of the information What problems are you solving with the ...