9.5
Spot Score
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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KG
Ken Goodrich
04/26/17
Lots of sizzle, very little steak.
The software is not complete and adiquit for enterprise size operations and all reasonably sophisticated operators have resorted to 'work arounds' for the softwares short comings. On top of these issues the users pay a premium to use the software. The advertising of Titan suggests that the company is dedicated on adding bells amd whistles rather than blocking and tackling features such as payroll and purchasing.
B
Ben
04/26/17
Service Titan is far and away the best …
Service Titan is far and away the best software in the industry and not just for the product. The support and continual improvement they provide for their product is exceptional.
T
Tony
04/26/17
On boarding was one of the hardest …
On boarding was one of the hardest things I've ever done. I almost pulled the plug a couple of times.Now I am glad we stuck with it. I can't imagine not having Service Titan now. Though our Success Coach is awesome I do wish sometimes we could talk to product team or high level tech support people. Some issues take a lot of back forth putting the Success Coach in the middle. A conference call with the 3 of us seems like it would save time and energy.
S
Shawn
04/26/17
Absolutely love ServiceTitan
Absolutely love ServiceTitan! Not sure how we could live without it.
M
Matt
04/26/17
Great tool
Great tool, always getting better. Of course like any tool it has it limitation. Use it for what it is and it works great. And ST is working every day to improve and make their tool better and more useful for us. Thanks ST glad we made the change.
N
Nissim
04/26/17
Great product
Great product, very inovative and awesome customer service.
J
John
04/26/17
We searched long and hard and we are …
We searched long and hard and we are very pleased with Service titan
J
John
04/26/17
It took long time for me to pull the …
It took long time for me to pull the plug and go paperless but it has been great. We couldn't be happier.
R
Robbie
04/26/17
Thanks
Thanks yup ok
J
Josh
04/26/17
They are awesome.
They are awesome.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
