9.5
Spot Score
ServiceTitan Reviews in June 2026: User Ratings, Pros & Cons
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan Reviews & Ratings
Spotsaas Editor’s POV
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
ServiceTitan pros and cons
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 311-320 out of 334
T
Tony
04/26/17
On boarding was one of the hardest …
On boarding was one of the hardest things I've ever done. I almost pulled the plug a couple of times.Now I am glad we stuck with it. I can't imagine not having Service Titan now. Though our Success Coach is awesome I do wish sometimes we could talk to product team or high level tech support people. Some issues take a lot of back forth putting the Success Coach in the middle. A conference call with the 3 of us seems like it would save time and energy.
NH
NICE Home Services
04/26/17
The software is always on the bleeding …
The software is always on the bleeding edge which comes with it's minimal share of bugs. But the support team is great and they bend themselves forward and back to please.
S
Shawn
04/26/17
Absolutely love ServiceTitan
Absolutely love ServiceTitan! Not sure how we could live without it.
M
Matt
04/26/17
Great tool
Great tool, always getting better. Of course like any tool it has it limitation. Use it for what it is and it works great. And ST is working every day to improve and make their tool better and more useful for us. Thanks ST glad we made the change.
J
Josh
04/26/17
They are awesome.
They are awesome.
S
Sarah
04/26/17
Great Product and Service
Great customer service, great product. I wish the updates would not affect existing features but overall very satisfied. Been with them since April 2015 and they have streamlined our business to a higher level.
J
John
04/26/17
It took long time for me to pull the …
It took long time for me to pull the plug and go paperless but it has been great. We couldn't be happier.
R
Robbie
04/26/17
Thanks
Thanks yup ok
A
Amber
04/26/17
Customer survice is great and so is …
Customer service is great and so is product
M
Michele
04/26/17
The team at Service Titan has been …
The team at Service Titan has been wonderful to work with and very knowledgeable about the program. When I call for help tech support is very quick to find answers for you and they do contact you back if needed.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].