9.5
Spot Score
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 311-320 out of 334
R
Ryan
04/26/17
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
C
Cheyenne
04/26/17
I have recommended Service Titan to …
I have recommended Service Titan to multiple Companies!
S
Sharon
04/26/17
Very pleased with Service Titan
Very pleased with Service Titan. A few minor annoyances and glitches but overall very happy!
P
Paul
04/26/17
50/50 due to the fact that you need to …
50/50 due to the fact that you need to be organized before you enter the system very time consuming I always mention the service Titan name and warn them that it is a process to get in and start using the service but definitely I do recommend still. But mention the pros and cons
M
Michele
04/26/17
The team at Service Titan has been …
The team at Service Titan has been wonderful to work with and very knowledgeable about the program. When I call for help tech support is very quick to find answers for you and they do contact you back if needed.
C
Chrystal
04/26/17
I love the layout and simplicity of the …
I love the layout and simplicity of the platform. Only issue I have is that I have to usually wait several hours to get in touch with anyone at Service Titan due to the fact that they are operating on Pacific time and we are on the East Coast. It would really help us out if we had a Success Manager and Support that was operating in our time zone.
UP
Universal Plumbing Co.
04/26/17
It doesn't get any better than ServiceTitan!
ServiceTitan is hands down the best online software company for contractors. I wouldn't look anywhere else and we plan to continue using the ServiceTitan program for many years to come!
M
Miles
04/26/17
Still some kinks that need worked out …
Still some kinks that need worked out with this software. Also the app version loses a lot of capability when comparing it to the desktop version. This is a growing crm though and I understand this company is ambitious in always bettering themselves as well as their customers.
K
Kevin
04/26/17
We love ServiceTitan
We love ServiceTitan. I as a owner of a service/construction plumbing company would like more options to see what my estimators are doing on the dashboards and better tracking of what they are doing and selling. If I was only a service company I would give them 5 stars.
NH
NICE Home Services
04/26/17
The software is always on the bleeding …
The software is always on the bleeding edge which comes with it's minimal share of bugs. But the support team is great and they bend themselves forward and back to please.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
