9.5
Spot Score
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 281-290 out of 334
WM
Walter Morgynski
06/13/17
Good and steadily improving
Service Titan works great as an all encompassing software package, that can in theory cover every aspect of your business needs. From dispatch to inventory, to time sheets and payment processor. That said, they aren't quite there yet. I still run into some frustrating user experiences, but in the 2 years I've been using their service I've seen it dramatically improve. Keep up the good work. I look forward to future improvements.
MG
Melanie Garner
06/13/17
Definitely a great program but not …
Definitely a great program but not without its hiccups. Just because I don't use every function of the program we're not super users in service titans eyes, booo.
DG
Deidre Gill
06/13/17
So user friendly!!
So user friendly!!! I enjoy the constant updates and improving. Always welcome free back.
TD
Theresa Dagenhart
06/13/17
The customer service and supppot is …
The customer service and supppot is outstanding! The program has helped our business in many ways.
DR
Dorothy Robbins
06/13/17
Service Titan is a very good software …
Service Titan is a very good software with so many awesome features. There is always room for improvement though. Service Titan adds improvements based on the feedback of their customers. Their customer support doesn't always resolve your issue, but they do try. Compared to our previous software, ST is 3 dimensional and the other was only 2 dimensional.
LM
Liz McGourty
06/13/17
I am incredibly new to service titan
I am incredibly new to service titan, but it has been an easy platform to learn. I love discovering new features. The sandbox is my favorite feature- as I am a hands on learner- it's really nice to have an option to mess around without messing everything up.
TA
Tiffany airwyke
06/12/17
We love Service Titian
We love Service Titian. It has really helped us improve the way we do our day to day operations. Our customers love the text notifications! We love the call recording! We love marketing tracking! We love everything about Service Titian and we love all the Service Titian.
06/01/17
You should consider restructuring your business model. WHAT?!
What do you like best? Lots of features. Some Useless, some not. I can see how the features would work for other companies but for us we ended up turning off a good amount of them as they added a lot of unnecessary steps. They do have good invoicing and job scheduling. What do you dislike? The reason I even decided to write this review (I never write reviews is because we had subscribed to the Service Titan software and had a pretty good time using it. It seemed to really help us. We got ...
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C
Carri
05/05/17
I am sorry to say that we have been …
I am sorry to say that we have been working on this since October and I don't see the light at the end of the tunnel. Every process we have from payroll to invoicing to project management is more difficult and takes longer.
E
Elaine
05/05/17
Raving Fan
We are very happy with Service Titan.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
