9.5
Spot Score
ServiceTitan Reviews in June 2026: User Ratings, Pros & Cons
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan Reviews & Ratings
Spotsaas Editor’s POV
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
ServiceTitan pros and cons
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 281-290 out of 334
H
Hollydzh
06/13/17
Very happy with service Titan
Very happy with service Titan, a few small issues with the QuickBooks integration. Overall good experience.
LM
Liz McGourty
06/13/17
I am incredibly new to service titan
I am incredibly new to service titan, but it has been an easy platform to learn. I love discovering new features. The sandbox is my favorite feature- as I am a hands on learner- it's really nice to have an option to mess around without messing everything up.
LG
Larry Gassert
06/13/17
Worth the investment!
Our technicians like it, our office likes it. Period. Service Titan has made our company more profitable. We are able to capture the data immediately that we need to make business decisions. Service Titan continues to grow and make the necessary changes for continued growth.
JS
John Sick
06/13/17
Won't find a better company to do your field sales.
It is easy to make changes to your pricing and allows you to retrieve historical data on your sales. I would say easily the best software for this market. I'm only leaving 4 stars because the recent launch of the new graphic user interface was launched and auto updated with no training.
SC
Sarah Conn
06/13/17
2 years and counting
We have been w the for over 2 years already!! ...and we love them. This product is so robust and they are always seeking ways for improvement! Great. Customer service !!
DR
Dorothy Robbins
06/13/17
Service Titan is a very good software …
Service Titan is a very good software with so many awesome features. There is always room for improvement though. Service Titan adds improvements based on the feedback of their customers. Their customer support doesn't always resolve your issue, but they do try. Compared to our previous software, ST is 3 dimensional and the other was only 2 dimensional.
TA
Tiffany airwyke
06/12/17
We love Service Titian
We love Service Titian. It has really helped us improve the way we do our day to day operations. Our customers love the text notifications! We love the call recording! We love marketing tracking! We love everything about Service Titian and we love all the Service Titian.
A
Anonymous
06/01/17
You should consider restructuring your business model. WHAT?!
What do you like best? Lots of features. Some Useless, some not. I can see how the features would work for other companies but for us we ended up turning off a good amount of them as they added a lot of unnecessary steps. They do have good invoicing and job scheduling. What do you dislike? The reason I even decided to write this review (I never write reviews is because we had subscribed to the Service Titan software and had a pretty good time using it. It seemed to really help us. We got ...
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E
Elaine
05/05/17
Raving Fan
We are very happy with Service Titan.
C
Carri
05/05/17
I am sorry to say that we have been …
I am sorry to say that we have been working on this since October and I don't see the light at the end of the tunnel. Every process we have from payroll to invoicing to project management is more difficult and takes longer.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].