9.5
Spot Score
ServiceTitan Reviews in June 2026: User Ratings, Pros & Cons
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan Reviews & Ratings
Spotsaas Editor’s POV
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
ServiceTitan pros and cons
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 271-280 out of 334
JR
Josh Rambo
06/13/17
Service titan is by far the best …
Service titan is by far the best dispatch program out there. There are so many features, and they are constantly adding more. Their customer service is always there when I need them, but the program is so intuitive I rarely do.
TD
Theresa Dagenhart
06/13/17
The customer service and supppot is …
The customer service and supppot is outstanding! The program has helped our business in many ways.
ML
Mary Linares
06/13/17
HVAC Secretary.
We use it at work for HVAC business and it is great!
DD
David Dombrowski
06/13/17
We are the company in the video our …
We are the company in the video our office was flooded and because is service titan we did not miss a call. 6 feet of water destroyed everything great program and great people
MP
Mark Preston
06/13/17
Best service software
They help take your business from getting it done to blowing away competition while reducing your work load.
BW
ben waters
06/13/17
Works great
Works great. Makes my day a hole lot easier.
D
Danny
06/13/17
The greatest tool our company has …
The greatest tool our company has invested in. Easy to use and gives you the ability to control and monitor your business from anywhere at anytime.
WM
Walter Morgynski
06/13/17
Good and steadily improving
Service Titan works great as an all encompassing software package, that can in theory cover every aspect of your business needs. From dispatch to inventory, to time sheets and payment processor. That said, they aren't quite there yet. I still run into some frustrating user experiences, but in the 2 years I've been using their service I've seen it dramatically improve. Keep up the good work. I look forward to future improvements.
MG
Melanie Garner
06/13/17
Definitely a great program but not …
Definitely a great program but not without its hiccups. Just because I don't use every function of the program we're not super users in service titans eyes, booo.
DG
Deidre Gill
06/13/17
So user friendly!!
So user friendly!!! I enjoy the constant updates and improving. Always welcome free back.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].