9.5
Spot Score
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 251-260 out of 334
10/27/17
Simplicity yet Full Featured
What do you like best? Has to be the simplicity. With hundreds of calls taken daily, I need to be able to enter customer information quickly without having to switch screens or jump back and forth to different menus. Everything is on the main screen. What do you dislike? The changing layouts made by the Service Titan Team. Once you get accustomed to a layout, it then changes a few months later, causing you to have to relearn different button locations and fields. Very minor but somewhat ...
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A
Andy
10/05/17
Great product and great people!
Great product and great people!
D
Derek
08/16/17
VERY POOR CUSTOMER SERVICE
Marketing customer service treated me as if our 28 years in business was of no value. Nothing worse than your marketing team making a customer feel worthless. He told me that we do not meet the "qualifications" to be a customer for Titan. Then had the audacity to say once we grow more in the residential business to give them a call back. Like that would ever happen! Telling a person their not good enough and then telling them once they get bigger to give you a call. Very poorly handled. I ...
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DL
Dustin Littrell
06/21/17
Team was great to work with
Team was great to work with
SM
Stanley Morgan
06/20/17
The software works great and they're …
The software works great and they're continually adding new features. My only complaint would be that new features tend to launch well before they seem ready to be used. More internal beta testing should be done. Otherwise, quite happy.
JT
Josh Trisdorfer
06/16/17
Great app
I use this app every day. It makes it easy to write estimates and track my sales revenue.
HF
Heather Fish
06/15/17
Love it works great!
Love it works great!
SS
Stefanie Strom
06/15/17
Pros & Cons of Service Titan - Raynor Services
Pros: Service Titan is very user friendly- so its easy to learn for both technicians and office staff. Having a mobile app is very helpful as well. They also are constantly updating and implementing new features which is great, because change is always good and new features and updates result in a better functioning business overall. Everyone I've spoken with at Service Titan has always been kind in speaking with. Cons: While they are working on implementing new features and updates, they ...
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DM
Dwight Miller
06/14/17
I have used Service Titan as a Service …
I have used Service Titan as a Service Manager and it is an excellent product that delivers excellent results. It is truly worth the investment to manage your team.
CE
Christine Eldred
06/14/17
Powerful
This is a very powerful program with many parts/sides to what it can do for my company. I still do not understand and use all of it. But, I'm part of the baby boomers and have to work harder to pick up on technology.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
