ServiceNow Customer Service Management Reviews in May 2025: User Ratings, Pros & Cons

"ServiceNow Financial Management Module Starting to Bloom"

What do you like best about ServiceNow Customer Service Management? The product comes with an out of the box Workbench aplication to allow click and drag data and model management Data Cleansing to automate normalizing source data issues for vendor, cost center, account, location, etc.. Data integration and leveraging other data ( CMDB, Asset, Incidents) to create cost allocation metrics is easy to set up. PPM Integration comes out of the box and makre it easy for project costing to be ...