8.4
Spot Score
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Empowering your workforce from hire to retire.
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SentricWorkforce is a capable and user-friendly platform tailored for small to medium businesses, offering a comprehensive suite of HR and payroll tools. Users consistently praise its strong customer service, with representatives noted for their responsiveness, expertise, and willingness to address concerns swiftly. The platform excels in streamlining payroll ...Read more
Exceptional customer service that is prompt, knowledgeable, and helpful, with staff who go above and beyond to assist.
Simplifies payroll processing and ensures accurate tax compliance while integrating seamlessly with time and attendance features.
User-friendly interface and intuitive design allow for ease of navigation, even for users with limited technical expertise.
Comprehensive HRIS functionality, bringing benefits, time management, recruiting, onboarding, and performance tracking under one unified system.
Limited ad-hoc reporting capabilities require reliance on customer support for custom reports, creating inefficiencies and delays.
Mobile app lacks full functionality and customization options, leading to disparities with the main platform's features.
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04/28/16
Long Time Sentric Customer
What do you like best? Our company has been with Sentric for over eight years. The customer service is excellent. Our account reps, Terri and Carolyn, are always quick to respond and assist. Payroll processing is simple and efficient, tax returns and payments are accurate and timely, and time and attendance tracking is convenient. What do you dislike? We wish that Sentric had a mobile app, more user friendly reporting features, a more attractive end user product (geared toward ...
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