8.4
Spot Score
Empowering your workforce from hire to retire.
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SentricWorkforce is a capable and user-friendly platform tailored for small to medium businesses, offering a comprehensive suite of HR and payroll tools. Users consistently praise its strong customer service, with representatives noted for their responsiveness, expertise, and willingness to address concerns swiftly. The platform excels in streamlining payroll ...Read more
Exceptional customer service that is prompt, knowledgeable, and helpful, with staff who go above and beyond to assist.
Simplifies payroll processing and ensures accurate tax compliance while integrating seamlessly with time and attendance features.
User-friendly interface and intuitive design allow for ease of navigation, even for users with limited technical expertise.
Comprehensive HRIS functionality, bringing benefits, time management, recruiting, onboarding, and performance tracking under one unified system.
Limited ad-hoc reporting capabilities require reliance on customer support for custom reports, creating inefficiencies and delays.
Mobile app lacks full functionality and customization options, leading to disparities with the main platform's features.
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Showing 31-40 out of 41
09/13/17
Amazing support and features
What do you like best? I can now store and search for 95% of my HR related data in one place. Their database has been customized to our needs, flexible in many areas, and the breadth of information we can put in the system is beyond what we expected. What do you dislike? Occasionally there is a report or area that I would like to see improved or operate better. They are very responsive to my requests, some things they are able to work on right away, others they have not been able to ...
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09/13/17
This works great for me.
What do you like best? I love how I can log in and see how many vacation days I have left and how many I used. What do you dislike? I hove not really found anything that I really dislike. Recommendations to others considering the product You will love it. What business problems are you solving with the product? What benefits have you realized? It save hr a lot of time checking on vacation days and pulling pay-stubs.
09/13/17
SentricWorkforce - innovation at your fingertips
What do you like best? Getting all of our employees onto the time and attendance system to eliminate the manual processing of payroll. What do you dislike? Sometimes the system is not as fast as I would like it to be - reporting sometimes takes too long. Recommendations to others considering the product System is very easy to understand and use. Everyone at the company is very pleasant and helpful. What business problems are you solving with the product? What benefits have you ...
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09/13/17
Sentric
What do you like best? Service that comes with product. I appreciate the quality of the answers to my inquiries, but sometimes there is a longer delay that I like. What do you dislike? The recent change from having a dedicated account rep. Now you submit your inquiry to a queue. Feels more automated. What business problems are you solving with the product? What benefits have you realized? n/a
09/13/17
Reliable and all inclusive
What do you like best? I think that Sentric's best attributes are its reliability and all inclusive HR software What do you dislike? Less hands on customer service than initially provided when we moved to Sentric. Recommendations to others considering the product Sentric has a product you can rely on and staff to help implement to your needs What business problems are you solving with the product? What benefits have you realized? Performance tracking, Payroll, benefits and HR ...
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09/13/17
An effective HR, time & attendance, and payroll system
What do you like best? Time & attendance integrates with the HR system, making the payroll element more efficient. I also appreciate the responsiveness and knowledge base of the Customer Relation team. What do you dislike? It can be cumbersome to configure certain organization specific needs in regards to the time & attendance module. There have been a number of instances that a "work around" needs put in place internally, with the worst case scenario being consistent manual ...
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09/13/17
Supportive HRIS with great reporting abilities
What do you like best? I like how intuitive it is. A person can self training themselves because of the intuitive design and training resources Sentric provides. What do you dislike? Employees would like more features that focused on internal communication. One idea was the ability for employees to schedule meeting with their HR rep through Sentric. Recommendations to others considering the product Combine a facebook style for communication and employee engagement with your current ...
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09/13/17
Sr. Human Resources Generalist
What do you like best? I like the ability to pull different reports when needed. I also appreciate the expertise when it comes to payroll issues. What do you dislike? After the upgrade to version 2 we've been experiencing a lot of issues. I also didn't like that we couldn't build our performance reviews in Sentric. How we have to use a different website for time clocks. Recommendations to others considering the product Make a list of all that you need in an HRIS system. Don't let ...
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09/13/17
It works for what we need it for right now
What do you like best? I do appreciate Sentric's willingness to find work arounds for us or create new things for us. It seems like we always need something complicated set up for us and Sentric does their best to help us. Sentric is good for what we need it for right now due to some other programs we still use, like Quickbooks. What do you dislike? I wish the candidate tracking portion was more streamlined and had more features to help with categorizing candidates and filtering etc. ...
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09/13/17
Sentric Workforce Good but not Great
What do you like best? The payroll feature is very user friendly. It is very easy to transfer the absence data and the time and attendance data to payroll. What do you dislike? The reporting feature is sub par. I should be able to simple select the items I need in 1 report. I am limited to a specific category in 1 report. If I am not able to create a certain report I have to have a custom report created for me through support. Any time I need another piece of that custom report changed ...
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