Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Great in theory"

What do you like best? Amazon pass through is a unique feature that you can't find elsewhere What do you dislike? Everything else. The customer service is awful, the send times are much much longer than is promised, when something goes wrong with vendors that they send perishables through they place blame on vendors rather than trying to solve the issue. Recommendations to others considering the product: Put your customers first. What problems are you solving with the product? What benefits ...

"Sendoso is a great tool for ABM and their employees are even better!"

What do you like best about Sendoso? My account manager Ryan Finn and my sales rep Jordan Pennyweight have gone above and beyond ensuring our success. Their customers are sure to succeed with those two on their team. I love the ease of sending personalized gifts right from your computer and the reporting tied to SFDC. My sales reps can find out exactly where their packages are at any time. What do you dislike about Sendoso? Amazon purchases are great but I find the tracking and trying to ...

"Sendoso is a great tool for ABM and their employees are even better!"

What do you like best? My account manager Ryan Finn and my sales rep Jordan Pennyweight have gone above and beyond ensuring our success. Their customers are sure to succeed with those two on their team. I love the ease of sending personalized gifts right from your computer and the reporting tied to SFDC. My sales reps can find out exactly where their packages are at any time. What do you dislike? Amazon purchases are great but I find the tracking and trying to understand what is going on ...

"Sendoso is easy to use and a great way to reward prospects and customers."

What do you like best about Sendoso? Sendoso helped us reach prospects that are up-funnel, start a conversation around specific campaigns while lowering our customer acquisition cost. It has also been valuable to engage existing customers in up-sell opportunities. Super easy to use and branded with our company logo. Sendoso can also be used for customer loyalty or a gesture of good will. We have had the most luck using it for Starbucks and Amazon gift cards. What do you dislike about ...

"Solid Concept - Could use some Refinement and Experience Upgrades"

What do you like best about Sendoso? The ability to send personalized gear/swag to customers/partners is awesome What do you dislike about Sendoso? Some user experience quirks - IE a package wasn't delivered (because they ran out) but I wasn't notified directly, only our administrator. What problems is Sendoso solving and how is that benefiting you? - Keeping in thoughtful touch with customers + partners - Specifically around the holidays for sending holiday + thank you gifts - Helps build ...

"Sendoso has Streamlined so much of my work"

What do you like best about Sendoso? I love that my company can load resources on there for us as sales reps. The ability to be able to send out gift cards, personalized thank you letters, and even ship materials to our customers is awesome. What do you dislike about Sendoso? I dislike that sendoso does not roll over the funds that we do not use the prior month. Recommendations to others considering Sendoso: I think that if you are looking for a way to be able to connect with your customer ...

"Excellent service"

What do you like best? very simple to use and most of the help provided on website. very user friendly.Ease of use.Time to get going.Customer support.Sendoso makes my job easy. What do you dislike? Can't use this for asia pacific e.g. India. the price seems a little high, but overall it seems to be worth it. What problems are you solving with the product? What benefits have you realized? Engagement with future clients, one stop platform to send multiple items. The customer service and ...

"Excellent service"

What do you like best about Sendoso? very simple to use and most of the help provided on website. very user friendly.Ease of use.Time to get going.Customer support.Sendoso makes my job easy. What do you dislike about Sendoso? Can't use this for asia pacific e.g. India. the price seems a little high, but overall it seems to be worth it. What problems is Sendoso solving and how is that benefiting you? Engagement with future clients, one stop platform to send multiple items. The customer ...

"Get your meetings to stick"

What do you like best about Sendoso? Sendoso helps me get meetings that stick. What do you dislike about Sendoso? There's nothing I don't like about the product. Recommendations to others considering Sendoso: Look at all your options, but mostly, if you're hesitant about considering a program like this, consider the value of the platform in that it will drive much higher show rates to meetings. What problems is Sendoso solving and how is that benefiting you? Often times when you're outbound ...

"Great way to connect with prospects!"

What do you like best? Sendoso is a great way to have a personal connection with your prospects and to help you really stand out. What do you dislike? If there were more options for the "Experiences" that would be great. What problems are you solving with the product? What benefits have you realized? Sendoso helps me differentiate myself to my prospects. Its not as boring as just reading an email or listening to a voicemail, it really helps me stand out in my outreach.