Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Saves time and effort with direct mail, beware of surprise fees and poor customer service"

What do you like best about Sendoso? I introduced Sendoso to our team about 2 years ago. I love how easy it is to enable a sales or Customer Success team to send gifts and personal notes to prospects and customers. You can budget a set amount per person and choose either custom gifts that you store in their warehouse or products and services from a selection of vendors. It has saved us the time and effort of having to physically pack up and ship direct mail. What do you dislike about ...

"The Personal Touch"

What do you like best about Sendoso? Sendoso standardizes the physical mailer process.No more expense reports, no more collateral hunt, no more mental blocks for crafting handwritten notes, and best of all no more Salesforce data entry. Sendoso is my new favorite sales tool. There are many technologies to help with lead and contact outreach but Sendoso takes the promises from 2012 and turns them into reality. What do you dislike about Sendoso? The address book could be better, and the lead ...

"Great tool to help humanize marketing and sales Tactics!"

What do you like best about Sendoso? Incredibly easy and innovative way to engage with clients and prospects In this generation it very hard to stand out against the next. Most companies are looking for innovative tactics that are bold, unique and personal with the hopes it will catch a viewers attention. Our team just like most was in the same boat not that long ago of "what else?" could we be doing within our marketing and sales teams to keep our audiences top of mind. After reviewing a ...

"Customer Success is amazing, product itself needs lots of help"

What do you like best about Sendoso? Honestly, my favorite part of Sendoso is my CSM. He's incredible. Also, brainstorming touches and send sequences with the Sendoso team is super helpful. They get quotes and source items, suggest ideas, etc. Support is always quick to reply and great about keeping me updating when something takes longer than usual to resolve. I like that it integrates with Outreach for SDRs, and Salesforce for automatic campaign status updates. Pro tip: Use the heck out ...

"Sendoso is great!"

What do you like best about Sendoso? Sendoso makes it easier to build relationships with my clients What do you dislike about Sendoso? Sendoso is a bit limited in what we can send. What problems is Sendoso solving and how is that benefiting you? The main issue with our company is having awareness of our brand before we call in. Sendoso allows us to build more brand awareness so that when I call in the lead is a bit warmer.

"A great tool to engage customers/prospects."

What do you like best? Unique and easy way to engage those who get bombarded with generic sales emails/ What do you dislike? Limited in what you can send at times. Could expand the reach. Recommendations to others considering the product: Great way to stand out and build a major ROI for outbounding teams. What problems are you solving with the product? What benefits have you realized? No problems in particular.

"A great tool to engage customers/prospects."

What do you like best about Sendoso? Unique and easy way to engage those who get bombarded with generic sales emails/ What do you dislike about Sendoso? Limited in what you can send at times. Could expand the reach. Recommendations to others considering Sendoso: Great way to stand out and build a major ROI for outbounding teams. What problems is Sendoso solving and how is that benefiting you? No problems in particular.

"Bosh!"

What do you like best? That I have a way to bring deals back from the dead! What do you dislike? Not enough options, pricing seems to be a little all over the place What problems are you solving with the product? What benefits have you realized? Bringing deals back from the dead, showing my appreciation to clients

"Bosh!"

What do you like best about Sendoso? That I have a way to bring deals back from the dead! What do you dislike about Sendoso? Not enough options, pricing seems to be a little all over the place What problems is Sendoso solving and how is that benefiting you? Bringing deals back from the dead, showing my appreciation to clients

"Great in theory"

What do you like best about Sendoso? Amazon pass through is a unique feature that you can't find elsewhere What do you dislike about Sendoso? Everything else. The customer service is awful, the send times are much much longer than is promised, when something goes wrong with vendors that they send perishables through they place blame on vendors rather than trying to solve the issue. Recommendations to others considering Sendoso: Put your customers first. What problems is Sendoso solving and ...