Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Sendoso used by Intuit's Elite Care Team"

What do you like best about Sendoso? We use Sendoso to help us build personal, emotional connections with our customers. This is hard to do when you can't be face to face, but it is part of our culture. So surprising someone with a small token when we learn that they are getting married, or having a baby or someone dear has passed away can have an impact. The commitment this instills not only from our customers ... but our support team - who make the call on sending egifts - is ...

"Great Service for direct mail gifts"

What do you like best? Good selection of products, interface has improved a lot over the past year What do you dislike? The back-end and tracking is not as easy as it could be. What problems are you solving with the product? What benefits have you realized? Surprising and delighting customers or saying thank you for taking a meeting - it has helped improve meeting hold rates.

"Great Service for direct mail gifts"

What do you like best about Sendoso? Good selection of products, interface has improved a lot over the past year What do you dislike about Sendoso? The back-end and tracking is not as easy as it could be. What problems is Sendoso solving and how is that benefiting you? Surprising and delighting customers or saying thank you for taking a meeting - it has helped improve meeting hold rates.

"A promising platform that is good for 1-off sends"

What do you like best about Sendoso? Helpful: Sending Needs and Direct Mail. Easy to Manage. What do you dislike about Sendoso? Turn around Time. It is sometimes clunky and hard to use when navigating the website. Recommendations to others considering Sendoso: Be strategic, proactive and organized when initially naming inventory in Sendoso. Be careful when naming items and touches so they are easy to find. What problems is Sendoso solving and how is that benefiting you? Solving problems of ...

"Progress Toward Perfection"

What do you like best about Sendoso? Our CSM is really helpful and is always looking to improve our company platform. She listens to our needs and strives to push us toward our quarterly goals What do you dislike about Sendoso? In the beginning, we did not have the best user experience. There was a lack of communication that was happening both internal with our company, as well as with Sendoso. Right when we started to hit the ground running with our Sends, Covid-19 hit and disrupted the ...

"Progress Toward Perfection"

What do you like best? Our CSM is really helpful and is always looking to improve our company platform. She listens to our needs and strives to push us toward our quarterly goals What do you dislike? In the beginning, we did not have the best user experience. There was a lack of communication that was happening both internal with our company, as well as with Sendoso. Right when we started to hit the ground running with our Sends, Covid-19 hit and disrupted the world. As we navigate our way ...

"Corporate Gifting Made Easy!"

What do you like best about Sendoso? I love that we can trust our sales reps to leverage Sendoso to generate pipeline and close deals. We give each rep their own monthly budget and watch them succeed in closing revenue for the company. What do you dislike about Sendoso? I wish that Sendoso had better executive level offerings. Recommendations to others considering Sendoso: If you are looking for an option that works well for both Sales and Marketing efforts then Sendoso is the right choice ...

"Corporate Gifting Made Easy!"

What do you like best? I love that we can trust our sales reps to leverage Sendoso to generate pipeline and close deals. We give each rep their own monthly budget and watch them succeed in closing revenue for the company. What do you dislike? I wish that Sendoso had better executive level offerings. Recommendations to others considering the product: If you are looking for an option that works well for both Sales and Marketing efforts then Sendoso is the right choice for you. What problems ...

"Sendoso - User Experience"

What do you like best about Sendoso? They do everything/plan everything. I just need to select who and what I want said within gift. What do you dislike about Sendoso? Would like more options. Would like to be able to purchase local items to then send to Sendoso to package and send to the client. (I know amazon works but it's not personalized enough for some of the gifts). The more personalization the better What problems is Sendoso solving and how is that benefiting you? Gift sending is ...

"Sendoso - User Experience"

What do you like best? They do everything/plan everything. I just need to select who and what I want said within gift. What do you dislike? Would like more options. Would like to be able to purchase local items to then send to Sendoso to package and send to the client. (I know amazon works but it's not personalized enough for some of the gifts). The more personalization the better What problems are you solving with the product? What benefits have you realized? Gift sending is easier and ...