Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Easy to Use Software that Produces Results"

What do you like best about Sendoso? All members of their team have been very helpful from the start - from creating new mailers all the way to helping making our campaigns more effective. They help us come up with ideas and help us execute well. What do you dislike about Sendoso? I would love to see the option to send in more countries. I feel that that functionality is fairly limited at this point. What problems is Sendoso solving and how is that benefiting you? We are able to reach out ...

"Easy to Use Software that Produces Results"

What do you like best about Sendoso? All members of their team have been very helpful from the start - from creating new mailers all the way to helping making our campaigns more effective. They help us come up with ideas and help us execute well. What do you dislike about Sendoso? I would love to see the option to send in more countries. I feel that that functionality is fairly limited at this point. What problems is Sendoso solving and how is that benefiting you? We are able to reach out ...

"Sendoso is a great product!"

What do you like best about Sendoso? The integration to Salesforce is awesome What do you dislike about Sendoso? Misses some functionality to competitors What problems is Sendoso solving and how is that benefiting you? Sendoso is helping us improve our engagement rates with our prospects in our outreach and business development efforts. Our engagement rates have increased substantially. We've had to change our approach through the pandemic--shifting to more e-gifts rather than physical ...

"Great platform for direct mail"

What do you like best about Sendoso? The number of options for physical gifts is really good, especially in the US. The ability to easily choose a gift to a prospect or customer and that it can be synced to our CRM (Salesforce). Lots of egifts options as well. What do you dislike about Sendoso? Could be simpler to send gifts - UI is a bit clunky. I know that they are making changes to UI and UX but still needs some work. The way to sync metrics to our CRM (Salesforce) campaign could be ...

"Scale Your Marketing Efforts With Digital Gifts"

What do you like best about Sendoso? The bulk upload features for fulfilling larger scale lists. What do you dislike about Sendoso? A handful of pesky nuances come up (ex: digital gift cards can only be clicked on once, otherwise they will render as fulfilled, regardless of further fulfilment confirmation steps). What problems is Sendoso solving and how is that benefiting you? Focused mostly on demand generation, and helping to drive registration and attendance for our virtual events by ...

"Great gifting options and great customer support"

What do you like best about Sendoso? Sendoso has great options for both physical and digital gifting and customer support is easy to get in touch with in their website's live chat. What do you dislike about Sendoso? The user interface isn't always as intuitive as I would like it to be and I've had a few issues that seemed like they should be easy to solve, but took several weeks to get a solution in place. What problems is Sendoso solving and how is that benefiting you? Easy way to do ...

"Great platform for direct mail"

What do you like best about Sendoso? The number of options for physical gifts is really good, especially in the US. The ability to easily choose a gift to a prospect or customer and that it can be synced to our CRM (Salesforce). Lots of egifts options as well. What do you dislike about Sendoso? Could be simpler to send gifts - UI is a bit clunky. I know that they are making changes to UI and UX but still needs some work. The way to sync metrics to our CRM (Salesforce) campaign could be ...

"Great gifting options and great customer support"

What do you like best? Sendoso has great options for both physical and digital gifting and customer support is easy to get in touch with in their website's live chat. What do you dislike? The user interface isn't always as intuitive as I would like it to be and I've had a few issues that seemed like they should be easy to solve, but took several weeks to get a solution in place. What problems are you solving with the product? What benefits have you realized? Easy way to do physical and ...

"Scale Your Marketing Efforts With Digital Gifts"

What do you like best about Sendoso? The bulk upload features for fulfilling larger scale lists. What do you dislike about Sendoso? A handful of pesky nuances come up (ex: digital gift cards can only be clicked on once, otherwise they will render as fulfilled, regardless of further fulfilment confirmation steps). What problems is Sendoso solving and how is that benefiting you? Focused mostly on demand generation, and helping to drive registration and attendance for our virtual events by ...

"From "Nice to have" to "Need to have"!"

What do you like best about Sendoso? I like the integration with Salesforce that allows me to track a gift in flight. I love the support team. They always have great ideas for campaigns. I also like the product roadmap. Some of the things shared for the future would make Sendoso even more valuable and easy to use. What do you dislike about Sendoso? The current admin is a little clunky, with set-up and tweaking a bit cumbersome. Recommendations to others considering Sendoso: Run some use ...