Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Eases the biggest pain points of sending gifts with a little training"

What do you like best about Sendoso? Sending thank you's to customers and nurturing prospects with gifts can be a bit of a pain but is so valuable for relationship management. Sendoso's platform offers a lot of capability and customization. It automates some of the most inconvenient aspects of they are continually evolving the product and trying new things. What do you dislike about Sendoso? There are a couple of small areas that can be a bit confusing, or just have UX issues that have not ...

"Great tool for creative outbound marketing"

What do you like best about Sendoso? I enjoy the large amount of digital and physical gift options available. Sending to a bulk list makes the entire process very quick compared to doing it myself. What do you dislike about Sendoso? The interface still has some quirks. I don't like that when I enter testing mode it's enabled for all of my touches. There should be a way to test individual touches while still leaving others on. I also wish there were actual photos of the physical items in the ...

"Great tool for creative outbound marketing"

What do you like best about Sendoso? I enjoy the large amount of digital and physical gift options available. Sending to a bulk list makes the entire process very quick compared to doing it myself. What do you dislike about Sendoso? The interface still has some quirks. I don't like that when I enter testing mode it's enabled for all of my touches. There should be a way to test individual touches while still leaving others on. I also wish there were actual photos of the physical items in the ...

"I love the idea of Sendoso, but I can't get past its shortcomings."

What do you like best about Sendoso? The entire concept of this platform is phenomenal—you can integrate a sending program into your existing workflows. You can send branded swag and collateral, in addition to ordering things from Amazon, directly from perishable and premium gift vendors, or even digital gifts. And a Salesforce integration makes it easy to track. What do you dislike about Sendoso? For me, almost every failure point with Sendoso was in how it executed the above. - While the ...

"Sendoso Q42020 G2 Review"

What do you like best about Sendoso? The best part of Sendoso is the variety of options to choose from. eGifts physical sends, and third party vendors are great. Integrates with a lot of commonly used software's to make your life as an ABM Manager easier. What do you dislike about Sendoso? Platform usability. Overall, the platform is still up in coming and can be hard to use sometimes or acts slow and clunky. There is room for improvement on the overall administrator experience on Sendoso ...

"Some good features, still has a way to go to be best-in-class."

What do you like best about Sendoso? I really appreciate the salesforce integrations and various plugins, it makes shipping faster and allows us to enable our larger teams to send gifts on-demand, something we couldnt do without a tool like this. Sendoso shipping timeline is very fast, with most items going out ahead of schedule. I haven't heard any reports of damaged or missing items. Support is responsive in chat, although getting final answers often takes longer than I'd like. I like ...

"Ease of use and great support!"

What do you like best about Sendoso? Sendoso was very user friendly and intuitive What do you dislike about Sendoso? I did not dislike anything about Sendoso What problems is Sendoso solving and how is that benefiting you? Wanted to engage our team with a holiday incentive for all their hard work and dedication. Sendoso was already being used by other departments so it was easy to leverage the platform to quickly meet our timeline.

"Sendoso - part of my omni-channel approach!"

What do you like best about Sendoso? love using a direct mail piece to capture the full omni-channel approach of reaching both prospects and customers - it differentiates me and brings our unique message home What do you dislike about Sendoso? I'd love to see if someone who was sent something to ever gets asked by Sendoso how they liked it! (and provide that feedback to me) Recommendations to others considering Sendoso: leverage the automated approach to sending creative direct mail What ...

"Customer Success"

What do you like best about Sendoso? Sendoso has helped our Customer Success team completely reimagine our customer advocacy programs. We're more efficient, we've reduced overhead, and our customer feedback so far has been great. Sendoso has been a new superpower we've gained this year. What do you dislike about Sendoso? Nothing so far. We've only recently implemented. What problems is Sendoso solving and how is that benefiting you? Generating customer love and brand loyalty. Showing ...

"Simple and Easy to use, implement!"

What do you like best about Sendoso? The team is very hands on and extremely helpful with rolling this out to with our organization. What do you dislike about Sendoso? there is not much here to state-as we dive in we will most likely be able to provide more Recommendations to others considering Sendoso: Great tool for engagement and generating sales opportunities What problems is Sendoso solving and how is that benefiting you? Engaging our buyers in this new virtual world our reps are ...