Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Affordable way to store and ship swag globally"

What do you like best about Sendoso? I like that the warehouse storage is free and easy to maintain / see your supplies available. What do you dislike about Sendoso? The site just isn't intuitive, so unless you are in it all the time, you are constantly fumbling around. Recommendations to others considering Sendoso: I recommend you host a training for anyone who will be using the tool, but it is an efficient, time saving tool overall with innovation being enhanced regularly. What problems ...

"Partner Marketing Manager"

What do you like best about Sendoso? Quantity of touches that are available, different sending options via link/text/email, ability to create teams and control funding sources for different reps. What do you dislike about Sendoso? When modifying the send, it would be nice to have an option to jump to different sections of the touch setup without having to go through each step. I would like to track the purpose of each send, so either be able to create a custom field from a dropdown or ...

"Great Vendor just but I have a wish list."

What do you like best about Sendoso? All the options for the US gift cards. The easy set up process with eloqua emails. What do you dislike about Sendoso? #1 wish - the ability to jump around steps when setting up or editing a touch, you have the "road map," and being a to quickly jump to a step to make an edit would be a game-changer. - More eGift card options for countries outside the US and Canada. - The ability to quickly see what touches are activated under a specific funding source. - ...

"Responsive customer service & an ever-evolving platform"

What do you like best about Sendoso? Sendoso CSMs are always willing to help! What do you dislike about Sendoso? Platform navigation, but this is improving What problems is Sendoso solving and how is that benefiting you? Unique, customized direct mail programs help our marketing stand out and break through the noise. I love that we are able to both seamlessly warehouse and ship our own swag items, as well as leverage a variety of Sendoso's pre-built gift offerings. Sendoso helps us achieve ...

"Easy-to-use platform with great customer service; Some limitations with international sends"

What do you like best about Sendoso? The variety of sending options. Support - very easy to contact and responds quickly to requests. CSM - very responsive and always willing to hop on a training call or send helpful resources our way. The integrations - especially Amazon, Salesforce, and SalesLoft. What do you dislike about Sendoso? While overall easy to use, there are some oddities about the platform that make some tasks more tedious than they need to be. Ex. Setting up a separate touch ...

"Sendoso has been a really useful platform to help drive meetings during this era of remote work"

What do you like best about Sendoso? Wide range of egifts and it's ease of use What do you dislike about Sendoso? Less Focus on the UK with US-based CSMs. Recommendations to others considering Sendoso: Check what they can offer you if based outside the US. What problems is Sendoso solving and how is that benefiting you? We are solving the issue of converting meetings by incentivising it

"Sendoso is a great concept, but lacking in interface"

What do you like best about Sendoso? I like that we have tons of options and regions to choose from - we can be as personalized or as generic as we need to be. Everywhere we are doing business, there is an option to send a gift. I like the option of e-gifts, creating our own packages, and using Sendoso Direct for ease of use. What do you dislike about Sendoso? The interface leaves much to be desired. It is very clunky and outdated - I wish Sendoso would invest in their interface to make the ...

"My experience with Sendoso has been wonderful! Super responsive team and great service all around."

What do you like best about Sendoso? I like the flexibility the platform offers. The variety of gifts is nice to choose from. What do you dislike about Sendoso? That the eGift emails are not fully localized - only the body of the email can be translated. What problems is Sendoso solving and how is that benefiting you? Targeting accounts has never been easier. We're trying to leverage Sendoso for ABM marketing initatives.

"Great Vendor just but I have a wish list."

What do you like best about Sendoso? All the options for the US gift cards. The easy set up process with eloqua emails. What do you dislike about Sendoso? #1 wish - the ability to jump around steps when setting up or editing a touch, you have the "road map," and being a to quickly jump to a step to make an edit would be a game-changer. - More eGift card options for countries outside the US and Canada. - The ability to quickly see what touches are activated under a specific funding source. - ...

"Best Direct Mailer/eGift Platform!"

What do you like best about Sendoso? Sendoso makes it easy for us to send direct mailer gifts or e-gift cards without worrying about the storage of the items, preparation of the boxing, and the actual sends. They give us so much flexibility in what we can do while our company is dispursed across the united states. What do you dislike about Sendoso? The platform is a little unfriendly when it comes to user experience, but they have gotten much better since we have been customers - and are ...