Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Good for what it is, but bad customer supprt"

What do you like best about Sendoso? Sendoso will get the job done and keeps things trackable. The integration with SFDC logs which contacts are being sent what, which is incredibly helpful when viewing a customer journey. Sendoso doesn't charge you money for storing your own swag in their warehouse, but they also have a good amount of other goodies you can send (e.g. food, wine, and anything on Amazon). What do you dislike about Sendoso? Constant shipping delays. Sending through Sendoso ...

"Build great rapport and your sales meetings with Sendoso!"

What do you like best about Sendoso? I like the simplicity and convenient gift offerings. From small coffee gift cards to more sizable Food delivery gift cards, I love using Sendoso as a way to get a foot in the door. What do you dislike about Sendoso? Have some issues linking it to my G-Suite calendar as I would sometimes like to enforce a requirement for a calendar invite. What problems is Sendoso solving and how is that benefiting you? Sendoso has played a crucial role in getting that ...

"Expensive for sending gifts"

What do you like best about Sendoso? The ability to send customized gifts to customers What do you dislike about Sendoso? The cost is too high for a service like this. What problems is Sendoso solving and how is that benefiting you? No particular benefits realized so far

"I love the customibility!"

What do you like best about Sendoso? I love the ease of the software. You can see your budget, what items you can send, and you can even track where the item went. I also like the integrations with Salesforce and Outreach. It makes it even easier to send things. What do you dislike about Sendoso? I have a difficulty finding products to send sometimes. They are categorized into different buckets and it takes a second to find them. Not the end of the world though. What problems is Sendoso ...

"Great for sending e-gifts cards and Amazon gifts to prospects/clients"

What do you like best about Sendoso? I like being able to select anything on Amazon. I had one prospect who I researched and sent him an Air Force tumbler as he served years ago. He loved it and it sat on his desk every day reminding him of us. What do you dislike about Sendoso? Unable to customize certain email subject lines What problems is Sendoso solving and how is that benefiting you? Able to send real personalized gist. I also offer to buy people lunch in order to meet, and one can ...

"Great company!"

What do you like best about Sendoso? its so easy to use! makes sending gifts fun! What do you dislike about Sendoso? sometimes the shiping takes FOREVER!!!!!! What problems is Sendoso solving and how is that benefiting you? Networking and relationship building!!!!!!!!!

"Best in class delight & fulfillment for customers"

What do you like best about Sendoso? I just love how versatile the tool is in terms of the kind of inventory available, level of personalization possible, and also how great my experience has been with multiple account managers and customer success managers. What do you dislike about Sendoso? Creating our kits or boxes (BYO option) can be a little tedious when you're trying to find all the items to go in that particular box, and you have a ton of inventory to search through. What problems ...

"Huge asset in direct mail campaigns"

What do you like best about Sendoso? The ease of setting up and running campaigns is a big component of Sendoso. There is a great selection of vendors to work with and the team is very helpful when making recommendations. What do you dislike about Sendoso? It would be great if they continued to add more experiences to the selection. Recommendations to others considering Sendoso: Your CSMs are very helpful so reach out to them as much as needed! What problems is Sendoso solving and how is ...

"Sendoso Second to None"

What do you like best about Sendoso? Simple tool to use, Integration and Sync with other tools works brilliantly. I like the inventory on offering and the fund management. But the most important thing is they have a SUPER CS team. What do you dislike about Sendoso? We need to plan things a little bit early than usual. Recommendations to others considering Sendoso: Sendoso tool is definitely a must if your organization engages through direct mailing activities. What problems is Sendoso ...

"Great ABM Marketing Tool"

What do you like best about Sendoso? The quality of items available to use and the ease of Salesforce integration. What do you dislike about Sendoso? The new UX takes a bit of time to load and work around - it's not as intuitive as it used to be. The search filter of what is in Sendoso Direct could be updated to be more user-friendly as well. What problems is Sendoso solving and how is that benefiting you? ABM - reaching customers who have yet to respond to a generic email blast.