Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Great platform, very intuitive and easy to use"

What do you like best about Sendoso? Great gifting options as part of their Sendoso Direct catalog if you're in a hurry. Working with their send curators is a snap and they are so helpful when you're trying to ideate on a campaign. What do you dislike about Sendoso? The platform itself could allow for more easy editing of touches or funding sources once you've created them. It can be confusing to try and edit a touch when you've made a mistake or need to change something. What problems is ...

"NBS"

What do you like best about Sendoso? Ability to engage with my prospects on a personal level! What do you dislike about Sendoso? Reporting/ Integration with Salesforce could be better. What problems is Sendoso solving and how is that benefiting you? Engaging with prospects that have gone dark or never responded to my emails or cold calls.

"Great Tool for Client Engagement"

What do you like best about Sendoso? The variety of options provided by the platform as well as the user friendly interface makes it easy for me to engage with prospects and customize my messaging. What do you dislike about Sendoso? There isn't much to dislike about Sendoso! What problems is Sendoso solving and how is that benefiting you? We are building relationships with key stakeholders that lead to sponsorship and continued engagement in our accounts, everybody loves gifts!

"Game Changing Sending Platform for Delighting Clients!"

What do you like best about Sendoso? Sendoso is super easy to use, their Salesforce integration is a game-changer, tracking capabilities are solid, and their customer support is as good as you could hope for! What do you dislike about Sendoso? The gifting options available in their catalog aren't always that easy to locate when you're setting up sends. Sometimes we also find some inconsistency in the availability of items, particularly when it comes to curated baskets. What problems is ...

"Ease my regional multiple countries campaigns pain"

What do you like best about Sendoso? Sendoso had helped me with ease of giving out campaign incentive across the region to multiple countries in a single platform. The beauty of it is it's fast, in just a few clicks, the e-gift voucher is being issued. What do you dislike about Sendoso? Common e-gifting. For example, I might not know what is the popular ecommerce platform for every country in the region to be giving out the e-gift voucher that the receiver might like so VISA pre-paid card ...

"A technological marvel for prospecting and sales funnel building"

What do you like best about Sendoso? Within my organization, we are using Sendoso primarily to send and receive virtual gifts to prospects anywhere in the world. It is very easy to use and can be used in many ways. We have been using its integration with Amazon to give away gift cards and in some way seek to engage prospects, convert them into leads and stimulate sales. Sendoso also has communication virtues and a good customer service team, we have been very well advised since we acquired ...

"Sendoso feedback"

What do you like best about Sendoso? Ease to send goods, UI of the platform, the responsiveness of the platform What do you dislike about Sendoso? I don't dislike anything, have been very satisfied with the product What problems is Sendoso solving and how is that benefiting you? Reach out to customers to engage and also appreciate them by sending thank you goodies

"Terrible Experience, Issues with Every Send"

What do you like best about Sendoso? Their onboarding was efficient and we were excited that we had made the right long-term choice for our company. What do you dislike about Sendoso? We have had nothing but problems with our send through Sendoso. Their warehouse inventory programs are inefficient and don't communicate to the rest of their internal systems. Batch sends resulted in logging individual tickets for each person included in the send. Inventory was lost, sends are just canceled ...

"Great Product but Poor Service"

What do you like best about Sendoso? The front-end platform is highly intuitive and easy to use by a broad segment of the business development team with minimum training. In the ideal, the deliveries are professional and personalized - very representative of what a company would want to send to a client or prospect. What do you dislike about Sendoso? The inventory management has recently been very spotty, hopefully, solved by a complete physical count, which took them offline for several ...

"Logistics made easy(er) for marketing"

What do you like best about Sendoso? Personally, I like the options to personalize gifts: whether it be through personal notes from a sales rep, or by allowing gifts to be triggered by engagement activity. What do you dislike about Sendoso? I always need to leave at least 3 weeks buffer for gifts to go out. It takes forever for each individual person to confirm their shipping addresses, the warehouse to pick/pack, and allow for variations in shipping time. I simply can not commit to a ...