Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Convenient eGifting platform for B2B sales/marketing"

What do you like best about Sendoso? I like the variety of items available to send and the ability to do branded sends from the Sendoso catalog. What do you dislike about Sendoso? The lag time between when the order for a physical item is placed and when it ships can be a bit lengthy. We've also found AE and SDR adoption to be low. Recommendations to others considering Sendoso: Ensure you have enablement sessions and documentation on hand. Plan for time to get your inventory into the ...

"Better than manual gifting. But a lot of work to set up and manage"

What do you like best about Sendoso? You can track shipments and engagement, and browse a catalog of gifts/promo items, send internationally. What do you dislike about Sendoso? You have to, as an admin on the backend, build every "touch" manually before the teams you enable with gifts can send anything. It would be great to allow them to select items from the catalog themselves and alert the admin to approve them.Branded merchandise "inventory" is an absolute nightmare to manage and takes 3 ...

"Love Sendoso"

What do you like best about Sendoso? Direct mail capabilities and tracking metrics are awesome to judge engagement. What do you dislike about Sendoso? The user interface needs a lot of work. Very hard to filter and sort without pulling excel reports. What problems is Sendoso solving and how is that benefiting you? engagement, drive awareness

"Sendoso made it easy to make kits to send prospects"

What do you like best about Sendoso? How easy it is to use. Easily add inventory and send it out What do you dislike about Sendoso? The chat bot. Not very helpful and doesn't connect you to live fast enough What problems is Sendoso solving and how is that benefiting you? Problems of creating pipeline. So worth it in the end.

"Easy to use and great gift options"

What do you like best about Sendoso? I love the variety of items available to send to customers, the tracking makes it very easy for me to see and relay a gifting status. I also enjoy the process of creating and sending gift links! What do you dislike about Sendoso? There isn't much to dislike. As long as you take the time and work to create each touch, the actual sending itself is easy. The creation of the indivudal touches has been the most time consuming so far, but I know it'll all pay ...

"Conveniently scale corporate gifting and ABM direct mail programs"

What do you like best about Sendoso? Convenience of ordering and stocking branded items for corporate gifting and ABM programs. What do you dislike about Sendoso? I'd prefer is Sendoso was more of a one-stop-shop to source and create branded items, more consultative approach to welcome kits, executive gifting, etc. Recommendations to others considering Sendoso: Definitely leverage the salesforce integration. Best to work with Sendoso in conjunction with a design / creative agency or ...

"Great for Prospecting"

What do you like best about Sendoso? Sendoso allows for a great way to attract prospects by sending gifts at important times. What do you dislike about Sendoso? Other platforms have AI that sends personalized gifts to prospects, and I wish Sendoso had this. Gifts can be limited. What problems is Sendoso solving and how is that benefiting you? No problems with Sendoso. It has brought in a few prospects to our company.

"Sendoso review Kath"

What do you like best about Sendoso? it helps to build a connection with Prospects What do you dislike about Sendoso? nothing it is a great tool and has a great variety What problems is Sendoso solving and how is that benefiting you? Getting to speak to the right person

"Gifting Made Easy for ABM"

What do you like best about Sendoso? Sendoso makes sending gifts to leads, clients, and internal team members simple and trackable. What do you dislike about Sendoso? The UI/UX is a little bit lacking...it's kind of not intuitive having to create a touch and then send the touch...seems like it could be integrated better. What problems is Sendoso solving and how is that benefiting you? Huge benefit of having a trackable gift and receipt. We are using gifting to target key clients and also as ...

"A great logistic company with terrible software"

What do you like best about Sendoso? They have amazing warehouse and fulfillment capabilities; it is truly impressive. Sendoso Direct is a treasure trove of gifts you can send to prospects or customers, and it is super easy to use. What do you dislike about Sendoso? It's not a software company. The UX is terrible. If you are looking for branded landing or email, look elsewhere. If you are looking to send gifts to people not in your CRM or dynamically, look elsewhere. What problems is ...