Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Makes rewarding easier but has issues"

What do you like best about Sendoso? For the most part, Sendoso makes sending gifts to your customers easy. Customer support is fast to respond to issues. What do you dislike about Sendoso? Many international e-gift links fail. This forces me to speak to customer support often to get it fixed. Links should work the first time, it's literally the only job of the platform... I also experienced extremely slow delays in shipping goodie boxes and it was nearly impossible to receive updates on ...

"Truly a Partner in Marketing"

What do you like best about Sendoso? Sendoso's platform and community have been a true partner in my marekting efforts over the past few years. The ability to connect and delight our prospects and customers through different direct mail sends has allowed us to drive more pipeline faster. What do you dislike about Sendoso? Nothing at this time. They have been responsive to all of my suggestions and concerns. What problems is Sendoso solving and how is that benefiting you? Engaging and ...

"Easy platform for company incentives"

What do you like best about Sendoso? For the senders, it's relatively straightforward to use. The categorization for sends is displayed in a way that makes sense. There are a ton of different options for the types of gifts to curate. What do you dislike about Sendoso? There needs to be more features when it comes to reporting Takes many clicks to set up a touch and you can't bulk edit The Sendoso Direct feature is one of my favorites but the catalog to choose is disorganized Recommendations ...

"Sendoso has superpowered our Direct Mail abilities"

What do you like best about Sendoso? Ease of use, quality of mailers, mailer options, the customer success and send curation teams—just about everything. What do you dislike about Sendoso? Warehouse issues occasionally, but those have been resolved. What problems is Sendoso solving and how is that benefiting you? We have supercharged our Direct Mail abilities by partnering with Sendoso. We went from forgettable to seven figures in direct mail program pipeline within 6 months of using ...

"Great for scaling e-gifting"

What do you like best about Sendoso? Our team has found Sendoso most beneficial for scaling our e-gifting strategy. We've doubled down on virtual events and webinars over the last two years, as have many marketers, and enabling extra incentives to attend, engage, and take the conversation further has helped us continue the journey with our prospects and customers while deepening our relationships with them. What do you dislike about Sendoso? The user interface could use a bit of a strategic ...

"It's been great - super helpful!"

What do you like best about Sendoso? The onboarding process, hand holding, it's been great experience! What do you dislike about Sendoso? the catalog is hard to find/use otherwise it's all been okay! What problems is Sendoso solving and how is that benefiting you? providing more customized touches, celebrating wins/milestones. educating leads to move further along the pipeline

"Brings great value to our sales process"

What do you like best about Sendoso? There are a plethora of options available and you can really find something for everyone and any case. It really helps our team to build rapport and offers a way to give back to our potential and future clients. What do you dislike about Sendoso? The UI could be cleaned up a bit and offer simple navigation. Sometimes it seems to be a bit messy with a lot going on, and isn't the most stream-lined setup. They catalogs can be tricky to navigate at ...

"Sendoso is easy to use and drives pipeline"

What do you like best about Sendoso? Setting up touches is easy and the tool is user friendly both for administrators and end users. What do you dislike about Sendoso? It's sometimes difficult to plan for budgeting. If contacts do not accept the gifts, you get that money back (which is great!) but sometimes it creates over-budgeting. Recommendations to others considering Sendoso: Their CSM team is incredibly helpful. Higher priced gifts are not necessarily of more value to the ...

"Didn't know this was possible!"

What do you like best about Sendoso? I like the custom store and the google chrome extension. It helps me make informed decisions on who I want to send swag to and why very quickly. What do you dislike about Sendoso? Nothing in the 6 months I've been using it Recommendations to others considering Sendoso: Try it! What problems is Sendoso solving and how is that benefiting you? Directly shipping to customers and tying that to my Salesforce

"Great variety and excellent support"

What do you like best about Sendoso? Good variety of offerings in the US, easy to use and order, and great support What do you dislike about Sendoso? Decent offerings globally but a bit more challenging to find the right product and tough to do affordably. Recommendations to others considering Sendoso: Become a SuperSender! What problems is Sendoso solving and how is that benefiting you? Easily connecting with new users and providing immediate value. Connection rates have grown.