Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Great Product but missing integrations"

What do you like best about Sendoso? The flexibility and options of gifts and customized wordings that allows users to choose and click rather than having to stop and think. What do you dislike about Sendoso? International sends and customized gifts. Handmade would be a fantastic add but the variety is enough to make a difference. What problems is Sendoso solving and how is that benefiting you? Reaching out to clients at a larger scale.

"Great channel for Sales and Marketing teams."

What do you like best about Sendoso? Allow potential consumers to select the type of eGift they want (ie Amazon, Target, DoorDash, etc.). Option to have our own inventory for custom and branded items. Increases retention rate. Live tracking updates. Notifications when packages are shipped and delivered. We don't have to do expense reports on our sales team. What do you dislike about Sendoso? There is a bit of a learning curve. Update consistency could be better. What problems is Sendoso ...

"Sendoso is great for customer engagement"

What do you like best about Sendoso? The options and the system is easy to use What do you dislike about Sendoso? Sometimes the things are out of stock and customer service isn't very fast at responding What problems is Sendoso solving and how is that benefiting you? Getting customers to accept meetings

"Great way to build customer advocacy"

What do you like best about Sendoso? I love being able to upload a spreadsheet and send multiple gifts/gift cards to attendees after an event. HUGE time saver! What do you dislike about Sendoso? Shipping can take a long time and it is hard to know in real-time where something is in the shipping process. They've made a lot of improvements, so this is getting better and I expect the improvements to continue. What problems is Sendoso solving and how is that benefiting you? Incentivizing ...

"Sendoso is great to enable sellers to target their prospects and customers."

What do you like best about Sendoso? It's easy to learn, user-friendly, and easy to track. Visual so everyone can see what we have in each "send" What do you dislike about Sendoso? Shipping it's tricky, it can take a long because of warehouse processing times. What problems is Sendoso solving and how is that benefiting you? Enable sellers.

"Using Direct Mail to scale out regional self serve ABM Marketing"

What do you like best about Sendoso? Being able to create special touches to add to specific campaigns, AND in salesforce. This feature has been crucial for Field marketing regional campaign execution. What do you dislike about Sendoso? Not being able to drill down more with users vs just teams. the salesforce specifications do not always work appropriately, so when doing account specific programs, there becomes more onus on the admin then on the sales rep. What problems is Sendoso solving ...

"Sendoso is crucial for our tech stack and sales connections"

What do you like best about Sendoso? Options, robust direct market place options, inventory options, egift options. Very easy to enable and get up and running quickly. What do you dislike about Sendoso? Analytics could use improving (on roadmap to improve). What problems is Sendoso solving and how is that benefiting you? Fast and reliable direct mail sending, being able to enable a direct in-country relevant option at just a few clicks, is amazing for our sales team who is all over US/LATAM ...

"Amazing"

What do you like best about Sendoso? Sendoso is very helpful! I have been able to leverage more customer clients the right way! It also makes the customers very happy to receive gear/swag because they are able to show it off! What do you dislike about Sendoso? NA. Currently I do not have many bad things to say about Sendoso What problems is Sendoso solving and how is that benefiting you? Sometimes there is a gap between the customer and us. Sendoso helps fill that gap and makes them happy ...

"Easy to Manage Stakeholders"

What do you like best about Sendoso? Sendoso makes it easy to manage my sales team and their sends. When managing a marketing campaign, the CSM is readily available and quick to help! What do you dislike about Sendoso? Processing times are slow, and the consistency of updates isn't great. Adds additional work having to fully PM. Build out a processing dashboard so I don't have to bother the CSM to assist. I can simply check where everything in my order is at. What problems is Sendoso ...

"Great software for ABM"

What do you like best about Sendoso? The best features include Sendoso direct (cookies, succulents, etc.) and address confirmation. What do you dislike about Sendoso? Sometimes it can take a while for the sends to ship out from the warehouse. What problems is Sendoso solving and how is that benefiting you? Sendoso sends branded and non branded items to our customers and allows address confirmation so that you don't have to have the exact address in order to complete a send to a customer.