Sendoso Reviews in June 2026: User Ratings, Pros & Cons

"Great experience with Sendoso."

What do you like best about Sendoso? I appreciate the ease of use with Sendoso. The platform is easy to navigate, and I like creating sends and distributing with just a few clicks of a button. Over the years, they've increased the sending options and adjusted the UX and capabilities to make the tool more flexible. What do you dislike about Sendoso? At times, the touch navigation portion of the platform can get a bit crowded. I do wish there was a way to make this more condensed or ...

"It's a fun idea but more of a nice-to-have"

What do you like best about Sendoso? Helps create a good reason to send a follow up email or reminder to a meeting. It makes me feel good to give something in return for them meeting with me. What do you dislike about Sendoso? Some people get offended by you sending a gift card. I've had a few people respond saying "do you think I can't afford my own coffee?" It can also turn the meeting into a complete transaction and lead to a weak opportunity. What problems is Sendoso solving and how is ...

"A super helpful tool for recognizing our team & clients!"

What do you like best about Sendoso? Makes sending to team easy, it's helpful with recognizing achievements, send prizes, welcome gifts, items for personal team milestones and beyond! It's an easy way to reach out to potential clients as well as send items to existing clients to support nurturing the relationship, etc. What do you dislike about Sendoso? We have had our ups and downs with Sendoso, for the most part whenever there has been an issue that has arisen we have been able to work ...

"Easy onboarding and quick to activation"

What do you like best about Sendoso? Super friendly and helpful staff. This is our first time using a direct mail toolset, so we had a lot of questions throughout the process and they were able to find solutions for all. What do you dislike about Sendoso? With any toolset I will always want as much flexibility as possible with campaigns, analytics in platform. What problems is Sendoso solving and how is that benefiting you? In the past we would manually build and package our direct mail ...

"Sendoso send with Passport"

What do you like best about Sendoso? I love sending people "pick-me-up gifts, and Sendoso makes that easy. Who doesn't like a little coffee gift card or surprise cookies in the mail?! It's also fun to build out campaigns and find the perfect gift to send with it. What do you dislike about Sendoso? I wish there were more small gift options. Sometimes cookies or a simpler gift still cost $40+. Adding more $25 and under gifts would be nice to share with more people. What problems is Sendoso ...

"Great international based sending platform"

What do you like best about Sendoso? We transitioned to Sendoso from another sending platform because we needed the ability to warehouse and send swag internationally. Now Sendoso has warehouses in the UK, EU, Australia, and the USA, which has dramatically cut down our shipping costs. We also love using the egift sending, which has simplified our internal and external spiffs and incentives across the company. What do you dislike about Sendoso? I wish it was a bit easier for our sales team ...

"Great tool for incentivizing"

What do you like best about Sendoso? Sendoso is great for incentivizing along the sales pipeline. It was helpful to increase meeting attendance rates. What do you dislike about Sendoso? I wish there was an integration with our Pardot to make it easier to use on our marketing side. What problems is Sendoso solving and how is that benefiting you? It is helping us solve ghosted meeting with sales. We incentivize attendance using Sendoso and have found it useful.

"I really enjoyed using Sendoso as a customer service tool."

What do you like best about Sendoso? Sendoso was intuitive and easy to use. I felt it was user-friendly for the customer, especially if they wanted to swap out their gift. What do you dislike about Sendoso? The cost was our biggest gripe with Sendoso. What problems is Sendoso solving and how is that benefiting you? It was beneficial for us when it came to nonresponsive customers and being able to offer a gift in exchange for their time.

"Wonderful Options - Enjoying So Far"

What do you like best about Sendoso? Accessibility to be able to connect with our primary targeted audiences What do you dislike about Sendoso? Wish there were more choices for gifts, cannot track without integration with sales team's help What problems is Sendoso solving and how is that benefiting you? Engaging our different audience groups

"Sendoso surpasses a DIY model for Inventory/ Shipment management but UI can be non-sensical at times"

What do you like best about Sendoso? Upsides: Accurate reflection of inventory on-hand, easy to order new branded materials (e.g. notecards, stickers), can see what other teams are pulling from inventory. What do you dislike about Sendoso? The Touch vs Send logic is confusing for training new folks to the system. I would like to see the inventory be searchable/filtered (e.g. just look at tshirts we have) and able to be 'held' for certain teams (e.g. my specific swag cant be 'taken' by ...