Sendle Reviews in June 2026: User Ratings, Pros & Cons

I love this thing

I love this thing! I have a Jeep that is the "dog car" I have greyhounds and they have short hair and it just was entwined into the carpet. No matter how much I vacuumed it would not come out. This contraption is a miracle! I got more hair in 5 minutes that I would have using a vacuum cleaner for 1/2 hour. Thanks!

A must for small business owners

As a small business owner, I love Sendle. Their competitive prices, ease of use and excellent customer service make my love so much easier. And save me a lot of money!!!

A must for small business owners

As a small business owner, I love Sendle. Their competitive prices, ease of use and excellent customer service make my love so much easier. And save me a lot of money!!!

Sendle are useless.

As you look through the reviews here notice this : the 1 star reviews are Australian, the 5 star reviews are US. Typical of Sendle AU. They’re liars and cheats. Check with anyone you buy online from. If they use Sendle ( or Couriers pls where they sometimes hide ) buy from someone else. The chances of Sendle actually delivering accurately and in a timely manner are close to zero.

Totally disappointed lost my parcel so…

Totally disappointed lost my parcel so I have rang them 6 times and every time they have asked for my phone number as the delivery is being done by a 3rd party. They even rang me and asked for my number to pass it on to the 3rd party. Worst service ever and it's not even Australian they are Singapore postal service

After using Sendle for the last couple…

After using Sendle for the last couple of years, I am done with it. You book in a parcel and it is arranged to be collected the next day. However 90% of the time nobody shows up. You are not notified of anything and are left wondering what is going on. You email customer service and they send the same generic responses to you every single time. The last time this happened, they said the problem was because I had not left any notes when I booked the collection and that the courier did not ...

Terrible experience. Won't use again.

Terrible experience. I used Sendle for the first time for two packages a few weeks ago. Neither of these packages have showed up. Communication is non existent either to the receiver or the sender. I have launched an investigation and this has taken over 12 days and is not yet concluded. I have lost hope of the goods being recovered and I am now hoping that I can get my money back! Surely it can't be that hard.

WARNING - USER BEWARE

Appalling service. Although I admit the parcel was incorrectly addressed the communication is really slow and the whole process if they can't deliver takes about 2-3 weeks before they return your goods. The tracking was a complete joke - completely contradictory information and oh yes you can't talk to anyone. Any communication is by snail mail email. DO NOT USE. Never written one of these before but if you want something delivered go elsewhere

Sendle LOST my package with $1000 worth…

Sendle LOST my package with $1000 worth of cushions. Just vanished. They compensated with me with $100. I am opening a case with VCAT. Do not use Sendle.

They've got several parcels of mine and…

They've got several parcels of mine and wont deliver them, incredibly bad to deal with.