Sendle Reviews in June 2026: User Ratings, Pros & Cons

Very poor service

Very poor service. No phone #. Communicates only by chatbot. Attempted to deliver (wrongly) to an address in Parramatta with same street name as the desired CBD delivery address, and is unable to perform a simple redirect or offer a depot collection point. No response since 4 days: as far as I know the package could be on its way back to the USA. No response in 4 days.

Worst Courier Company - Fraudulent behaviour, Should be investigated and Shutdown

I had 3 weeks of hell with this company. Parcels never picked on time and in 3 weeks 4 parcels were lost. Switched to Australia Post and in one month each an devery single parcel has been delivered. Signed up for MyPost Business account and you get the same price as Sendle but peace of mind that your items will be delivered on time and in one piece. The claim process is a joke and worst thing is that they fabricated evidence that the item was delivered on 26th August. I lodged a claim on ...

DO NOT USE SENDLE

Comfortably the worst service I've ever experienced. From any business. My original package was picked up a week later than quoted, I was never told of any delays, and then the parcel was lost in transit. A month after selling my product I am now out of pocket, have an unhappy customer, and no sign of any compensation from Sendle. This was my first time using Sendle as a seller, and will be the last. I should've learnt from the bad experiences as a buyer.

My package arrived early and in good…

My package arrived early and in good condition! Thank you!

Sendle stole $4000 of me during the…

Sendle stole $4000 of me during the pandemic Sendle should be a shame of them self Got a laptop to deliver and marked and packaged and clear written on it And now it’s lost and they want to refund me the postage What’s the postage compare to a $4000

Affordable and Reliable Alternative

Sendle is an affordable and reliable alternative for shipping packages. Everything I have shipped to date has arrived on time or before.

Worst courier company ever

Sendle are useless, no body to talk to, no phone contact, I made the mistake of not asking the person sending the package not to use Sendle, have had a tractor not working because it takes two weeks to get a part from Sydney to Lismore, you can walk it in that time.

Outstanding service...and reasonably…

Outstanding service...and reasonably priced.

Sendle is the worst company I have…

Sendle is the worst company I have ever used. I am currently waiting for my parcel to be collected 1 week after it was meant to be picked up. I have enquired multiple times to their customer service as they do not have a number you can call, no reply to any of the enquires. Their service is beyond poor.

Time to talk to Consumer Affairs and get my money back

A waste of time and money. I'm going to Consumer Affairs. Feels like I'm being scammed. This has been a terrible experience and I do not recommend this to anyone. I picked Sendle because the prices were cheaper than Australia Post and someone could pick up from my home. What a complete farce. Took money from me quickly enough but I'm still waiting on the service I paid for. I will be going back to Australia Post because at least they have 7 days a week customer service online and on the ...