Sendle Reviews in June 2026: User Ratings, Pros & Cons

Item exactly as portrayed

Item exactly as portrayed. Really fast shipping. Item priced very fairly as was shipping.

Great transaction/1

I got some leggings that were just like new. They were a great price and came quickly.

Great transaction/1

I got some leggings that were just like new. They were a great price and came quickly.

Terrible service and terrible couriers

Terrible service and terrible couriers. First order went like a dream but ever since then it’s been a nightmare. The drivers don’t turn up and after three days trying to get onto customer support is almost impossible, no phone number just a horrendous chat bot. When you do get someone on chat they just tell you the driver is coming or they rebook it. Will be closing my account.

Their pick up service is extremely bad

Their pick up service is extremely bad. I tried to send international parcel and book a pick for three times, they either have very bad driver who rings you but straight away leave without waiting for you to hand your parcel or they just have the driver never showed up and made you wait for the whole day. I don't recommend this company if your parcel need to be picked up by driver.

It’s the first time using this service…

It’s the first time using this service and they lost my package. Contact with a help desk is vague and off-shore. Feels like you’re dealing with a bot with generic responses. For example, they asked for my feedback on their customer service, despite having an active an investigation on trying to locate the package I’d sent. The case was officially closed today. Package deemed lost 21 days after the courier picked up the parcel for an interstate delivery. Poor customer service, poor ...

Thank you for keeping your costomer…

Thank you for keeping your costomer promise, the order was finally delivered.

Missing parcel / delivery not received

Delivery was attempted around 7:30pm last night. I was at home whole day but there's No doorbell or door knock. No parcel or attempted delivery card left. Check at neighbours and nothing received there. Very unprofessional and would not recommend.

Shipping

On time easy to pack print and ship and drop off at post office no wait no line and Shipped on time in less than. 4 days I will never wait on another line again 💯way to go sendle!!!!!!!

Fast and excellent tracking service ! Great 👍🏻

Fast and excellent tracking service. Thanks 👍🏻