Sendle Reviews in June 2026: User Ratings, Pros & Cons

Don't waste your time

Honestly if I could give this delivery service a 0 I would I order something on 12/09 and it has not arrived yet. It's been about 2 weeks for a simple order. It was supposed to be here within 3 to 4 days. I will never use this delivery service again. STAY AWAY FOR THIS DELIVERY SERVICE. Poor customer service and auto responses for robots.

Good, on time Service

This is my first experience with Sendle. The package was delivered well within the time promised, in fact one day early. I was frequently informed of the tracking information which was assuring during the Xmas rush. Good service.

Don't waste your time

Honestly if I could give this delivery service a 0 I would I order something on 12/09 and it has not arrived yet. It's been about 2 weeks for a simple order. It was supposed to be here within 3 to 4 days. I will never use this delivery service again. STAY AWAY FOR THIS DELIVERY SERVICE. Poor customer service and auto responses for robots.

Parcel Never Showed Up

Parcel shows up in Tracking as being 'In Transit' and 'Parcel arrived at depot'. It has been sitting there for over a month and the Sendle Messenger is all automated (Robotic responses). No person to help and no care by Sendle. DON'T USE SENDLE. This is the second time this has happened. Last time, it took 4.5 months for a package to be delivered from NSW to Qld. Not good.

Service is atrocious

Service is atrocious. My previous experiences prior to December 22 have been excellent but this has drastically declined now. I have had parcels sitting at a Qld hub for pickup for both local and interstate delivery for weeks. Quick to take money for service they haven’t provided. Very difficult to communicate with the company, response time is days if any at all. Customers now wanting refunds.

sendle is terrible

sendle is terrible. no customer service packages lost. this isnt the first it happens, but they have no customer service, they are a virtual company. just terrible.

Zero common sense or service

One star has been provided as the website won't let me leave zero. When my parcel failed to arrive after almost two weeks, I queried with Sendle only to find they had delivered it on Sunday. My gates were wide open, and the family would have been heard and seen as we were all mowing and gardening. The driver instead chose to leave the parcel in front of my mailbox (it's at the end of the driveway adjacent to the footpath), and took a photograph as evidence of delivery. Oddly enough, a ...

Service is atrocious

Service is atrocious. My previous experiences prior to December 22 have been excellent but this has drastically declined now. I have had parcels sitting at a Qld hub for pickup for both local and interstate delivery for weeks. Quick to take money for service they haven’t provided. Very difficult to communicate with the company, response time is days if any at all. Customers now wanting refunds.

Zero common sense or service

One star has been provided as the website won't let me leave zero. When my parcel failed to arrive after almost two weeks, I queried with Sendle only to find they had delivered it on Sunday. My gates were wide open, and the family would have been heard and seen as we were all mowing and gardening. The driver instead chose to leave the parcel in front of my mailbox (it's at the end of the driveway adjacent to the footpath), and took a photograph as evidence of delivery. Oddly enough, a ...

Parcel Never Showed Up

Parcel shows up in Tracking as being 'In Transit' and 'Parcel arrived at depot'. It has been sitting there for over a month and the Sendle Messenger is all automated (Robotic responses). No person to help and no care by Sendle. DON'T USE SENDLE. This is the second time this has happened. Last time, it took 4.5 months for a package to be delivered from NSW to Qld. Not good.