Sendle Reviews in June 2026: User Ratings, Pros & Cons

If everything works then it's OK - in not avoid ...

If everything works then it's OK. Where Sendle is a problem is if parcels sit uncollected for days (or weeks) or sit in delivery depots for days (or weeks) then all you get is delaying tactics and canned / meaningless replies. They have also recently become more expensive than AP for certain areas. Personally after sending 400 + parcels a year with them I'm moving to a direct account with another company that actually knows what "customer service" means.

My package never arrived

My package never arrived. It was lost in transit. It's a 45 minute drive between where it was dropped off to my house! They only covered the cost of postage and not my items. They suck!

Cheetah Fedora Hat

Fast delivery most important and a FREE pair of cheetah earrings to match my hat🥰 super cute❤ love the way you packaged it so it would not get ruined in transit I will most definitely be ordering from this shop again thank you so much🖐

Fast and reliable

Fast and reliable would definitely use again

Easy to use and economical

Easy to use and economical! Using Sendle has literally saved me hours of wasted time each month waiting in long post office lines to get packages out to my customers. I absolutely love it!! For the last year it has helped me reclaim my time!!

Love my embroidered Newfoundland…

Love my embroidered Newfoundland picture! Very well done,,and delivery was amazingly fast!! Will order more as gifts! Thank you

Happy Camper

Super-fast delivery and the product as described.

DO NOT use this company

DO NOT use this company, they will lose your parcel. Everything about Sendle is terrible, from the poor parcel pick up to the inability to deliver parcels without losing them. I have had to use Sendle several times (not by choice) and 3 parcels have mysteriously disappeared. Save yourself the headache and pay that little bit extra for proper service.

Delivered safely and on ahead of time

Date of experience: January 19, 2023

Sendle is the worst

Day 3 and still no contact or pick up from @sendle. It was booked to be picked up on 17/1. I've tried messaging their website but the chat bot refers me to the FAQ- that's no help. The messages on Messenger are the same. I've emailed and got an automated response that they'll reply in 2 days!! Posted on their FB page and I get a reply saying that my area mustn't be serviced by them. I live in North Sydney so this is not true. This just shows how appalling their service is. Instead of asking ...