Sendle Reviews in June 2026: User Ratings, Pros & Cons

Sat on a parcel for at least half a month, didn't chase till dispute raised.

I ordered an eBay item that was being delivered by Sendle. Two weeks after the item was due to be delivered, it hadn't arrived, so I contacted the buyer. The buyer contacted Sendle to chase and it was only then that they bothered investigating. The day after the investigation the parcel finally moved and I got it the day after that. Tracking revealed they'd had the parcel for at least half a month but had done nothing at all until the dispute had been raised. If I hadn't raised a dispute ...

Beware!!

Beware!!! Yes Sendle can be cheaper to send than Australia Post, but don't expect a lot of your parcels to arrive to their destination. Once the parcel is deemed lost Sendle take absolutely no responsibility. They also do not offer insurance for most things. They have absolutely almost ruined our small business and I do NOT RECOMMEND them if you want happy customers.

product was great

product was great. excellent shipping and packaging

Great prices AND quick shipping

Great prices AND quick shipping! I am very pleased with my purchase and the service-would buy from them again!

Service above and beyond

Service above and beyond. Great to see in this day and age. Thanks, happy customer.

Very easy navigating the…

Very easy navigating the transaction..very fast delivery even with this COVID-19 pandemic.

The first and the last time to use SENDLE

1. Sent a parcel on 4th April 2020. 2. Parcel went missing after Estimated of Delivery + 2 business days. 3. Sendle sent an EMAIL to my receiver to confirm non-receipt of parcel. NO RESPONSE from the RECIPIENT's EMAIL to SENDLE within 2 days, and that means your parcel will be recorded as received. What? What if my recipient doesnt check their inbox everyday?!! 4. Took another few days for Sendle to VERIFY it was lost after my recipient responded. 5. Do not be a penny pincher. Money wise ...

They seem to love to lose packages

They seem to love to lose packages. Ordered a package on April 4th, package then became lost for some time, they then declared the package lost. Then suddenly yesterday it was magically delivered. Perhaps you shouldn’t run a shipping company if you can’t keep track of packages.

I order this product in a set of two…

I order this product in a set of two from time to time. This is the first time it came in a box instead of plastic bag. (from different vendors) It was clean, intact and delivered early in the day. I was so pleased. I will order from this vendor again Michele L

Very disappointed with Sendle

Very disappointed with Sendle. They lost my parcel or have they dishonest staff? My lost product was replaced again by the sender, I advised them not to use Sendle again which they took my advise & used Star Track. I got my product within 2 days.