Sendle Reviews in June 2026: User Ratings, Pros & Cons

Apparently the first order dissappeared…

Apparently the first order dissappeared into a black hole somewhere , Patch Boutique sent another, and it arrived quickly and safely. She is very happy.

Very clear delivery date specified

Very clear delivery date specified; arrived exactly when they said! I recommend highly.

Who stole the parcel…

Parcel pick up fine then the lies began. Parcel totally disappeared with no one taking responsibility. My poor 90 year old mother waiting day and night for her gift while alone and in Covid lockdown. I am devastated by the whole experience. I will never trust a courier again

Excellent experience

Excellent experience! It was easy to set up and the delivery was quick.

No support phone number, No help whatsoever

No support phone number, no tracking available once it gets out of a major met area. Terrible support response via email. In my opinion, a complete waste of time.

No support phone number, No help whatsoever

No support phone number, no tracking available once it gets out of a major met area. Terrible support response via email. In my opinion, a complete waste of time.

Only have a perspective from customer…

Only have a perspective from customer point of view. A business i purchased a product from used sendle and it was the worst experience i have ever had! My driver with sendle clicked "attempted delivery" 14 days in a row when i was home (obviously didn't even attempt to drop off). They also didn't leave a card or even send an email saying they attempted, could only see this info after clicking on the tracking link. It then got returned to sender and i got no notification of this. I couldn't ...

Only have a perspective from customer…

Only have a perspective from customer point of view. A business i purchased a product from used sendle and it was the worst experience i have ever had! My driver with sendle clicked "attempted delivery" 14 days in a row when i was home (obviously didn't even attempt to drop off). They also didn't leave a card or even send an email saying they attempted, could only see this info after clicking on the tracking link. It then got returned to sender and i got no notification of this. I couldn't ...

These 1 star reviews are a joke

These 1 star reviews are so blatantly an attempt to smear this company. I've used Sendle about 8 times in the last few months and it's been perfect. All packages have gone through USPS and arrived in the predicted window.

Worst service ever

Bad service. 1) using the worst third party which call border express to delivery ( i stay at home whole day to wait for delivery without any bell ringing but they left the missing card) 2) when i ring them to ask for another date delivery, they said it is reschedule on tuesday and i have to wait wholeday for nothing. 3) i ring them up n ask why you dont redelivery on Tuesday, they said they dont get paid from Sendle to do redelivery. 4) i have to spend total 60mins to pick up the parcel ( ...