Sendle Reviews in June 2026: User Ratings, Pros & Cons

Damaging our brand

All our customer service team seems to be doing at the moment is apologising for Sendle's poor delivery service, over and over and over again. Delays, then lost parcels, then found parcels, then lost parcels again. It's extremely frustrating for us a small business who hand makes their items. Sendle is really killing us with this. The cost of the goods being lost and us having to re-make and re-send them is one thing, but where's the compensation for the damage to our brand from these ...

Damaging our brand

All our customer service team seems to be doing at the moment is apologising for Sendle's poor delivery service, over and over and over again. Delays, then lost parcels, then found parcels, then lost parcels again. It's extremely frustrating for us a small business who hand makes their items. Sendle is really killing us with this. The cost of the goods being lost and us having to re-make and re-send them is one thing, but where's the compensation for the damage to our brand from these ...

Best overall experience!

Best customer service - fast response, easiest to use and website clear and easy to navigate. Fabulous for small business and private use. I'm hooked!

Ordered a parcel on the 11/12

Ordered a parcel on the 11/12, took 3 days for them to pick it up. Can't get onto anyone but that's understandable,everyone must hate their guts. Supposed to turn up today, 30/12,but initial drop off was 20/12. Carbon neutral,must be arriving on a pushbike

Ordered a parcel on the 11/12

Ordered a parcel on the 11/12, took 3 days for them to pick it up. Can't get onto anyone but that's understandable,everyone must hate their guts. Supposed to turn up today, 30/12,but initial drop off was 20/12. Carbon neutral,must be arriving on a pushbike

Quick and cheap

Quick and cheap. Already recommended sendle to friends and businesses I buy from.

My parcel arrived without any damage

My parcel arrived without any damage. I am extremely happy.

I had a package ordered 18/12 who used…

I had a package ordered 18/12 who used Swindle for delivery. It took 6 days from Ordering to delivery, at this time of the year I think thats AWESOME the driver rang to say package was delivered,,, Sorry its the wrong house. Not a problem he returned to rectify, and delivered it to right place I live 250 ks from Melbourne we dont have house numbers. So thank You very much for a great, fast service Swindle Thanks Rhonda Mitchell

Ordered a Watch 7 days ago

Ordered a Watch 7 days ago. Paid $10.00 in shipping. It does not take 7 days to get a package from Las Vegas to Chicago. I could have walked from Chicago to Las Vegas in 6 days. Not to mention they never update their tracking. Still shows my package in Chicago for the last 2 days. Terrible service!!!

Ordered a Watch 7 days ago

Ordered a Watch 7 days ago. Paid $10.00 in shipping. It does not take 7 days to get a package from Las Vegas to Chicago. I could have walked from Chicago to Las Vegas in 6 days. Not to mention they never update their tracking. Still shows my package in Chicago for the last 2 days. Terrible service!!!