Sendle Reviews in June 2026: User Ratings, Pros & Cons

I ordered This Little Piggy Pigments…

I ordered This Little Piggy Pigments and they were packaged perfect & were delivered pretty fast. I think it might have been earlier then stated. I'm very happy with this company. I will order again & recommended them.

I ordered This Little Piggy Pigments…

I ordered This Little Piggy Pigments and they were packaged perfect & were delivered pretty fast. I think it might have been earlier then stated. I'm very happy with this company. I will order again & recommended them.

Missing threads for screws on head board extension

Threads for screws on head board extension were missing. Contacted the company by email and received a reply the next day requesting a photo of the part, additional info and stated that the part would be replaced when this was submitted. I did so the next day, received tracking information and the part arrived a week later.

Super easy to use and way cheaper than…

Super easy to use and way cheaper than UPS store or Postal Annex. Plus, you can't beat that the company that is a B-corp!

Super easy to use and way cheaper than…

Super easy to use and way cheaper than UPS store or Postal Annex. Plus, you can't beat that the company that is a B-corp!

NOT WORTH A STAR

NO STARS -SENDLE takes your money quickly and that's where their service starts and stops. The parcel was due to be picked up Friday, sat outside all day (we were in lockdown Perth), apparently, the driver had 'futile' access to the property. Funny, there are no gates or locked areas. They "promised' to collect Monday-still NO collection and all the excuses from SENDLE'S overly enthusiastic (well trained BTW) under the sun. Here we are, Tuesday. I have asked to speak to management....more ...

Parcel not received and no help to resolve

Parcel marked as delivered on a day I was home all day - definitely not delivered!! Lodged a missing parcel query online as its very difficult to speak to anyone. Simply told 'Driver confirms delivery'. No help at all and no responsibility taken to provide evidence of delivery because the drivers are outsourced. Impossible to escalate. No idea who the actual courier was. Nightmare experience.

Don't use them for International Parcels - here's an example when parcel is lost

International parcel that is lost in transit. Contacted Sendle customer Service and 1 month later, I can see on their system the investigation is completely - however I haven't heard 1 thing from them ??? I sent them an email and they told me they don't write email replies, I should be checking for updates on their platform ? They also told me I need to now contact South Africa Post directly to open an investigation as the parcel is over there somewhere, it's now 4 months after I shipped ...

Easy to use and package was delivered…

Easy to use and package was delivered in a timely manner

User-friendly, great value, reliable

Sendle is very easy to use - it's intuitive. Their prices are reasonable and simple to calculate. None of the packages we've sent for our business using Sendle have been lost or damaged, so we always have the piece of mind that our packages will be delivered as promised. Also, they utilize USPS services, which supports this fundamental national institution.