SendGrid Reviews in July 2026: User Ratings, Pros & Cons

Handy

What do you like best? Easy to use and fast. The mail out theme option is nice and best past is about the data it gives u about the email u have sent out. What do you dislike? Spam rate is higher sometimes when we mail out Recommendations to others considering the product Very good if you have large quantities for email to send. What business problems are you solving with the product? What benefits have you realized? Can send 100s and 1000s of emails at a time. Plus it is very ...

Easy to implement transnational emails

What do you like best? Reliable and robust transaction or promotional emails at a very inexpensive price point. What do you dislike? If you run into reputation issues your account is burned, notifications of problems are not sent automatically. Recommendations to others considering the product Be mindful that whilst support is provided, it can be a little unhelpful if you run into reputation issues through no fault of your own. What business problems are you solving with the ...

If you like limited reporting and a clunky interface, then this is your JAM

What do you like best? Their logo looks okay, I guess. Their OC headquarters is down the street from one of my favorite restaurants (Haven Gastropub - check it out if you're in the area. Get the burger. What do you dislike? Literally everything. Their reporting is useless. Their dashboard doesn't sort emails by date of send, it just arbitrarily organizes emails. And, when you try to gain insight into how your emails performed, you can't compare emails. You have to manually export ...

Compares favorably with competitors

PROS & CONS What are the best aspects of this product? SendGrid offers a useful dashboard and automatic tracking for clicks, links, and Google Analytics. The main advantage is there is no need to write any integration code. The product compares favorably with what competitors have to offer. What aspects are problematic or could work better? It takes some time to set up the software unlike some competitor products that allow you to start sending emails immediately. Mandrill offers ...

Appalling Service!

What do you like best? Nothing. Their product is the same as a million others out there, except it comes with appalling customer service. What do you dislike? Policies and service. Subscription payment failed as I am awaiting a replacement credit card. Rather than allow several working days grace to cover such eventualities, my account was deactivated over a weekend. I was then unable to add a replacement card, as my account was deactivated. The process of reactivation is proving to be ...

Simple, Powerful, and Effective

What do you like best? Easy to learn, navigate, and create effective email campaigns with powerful metrics! I suggest this software to anyone that needs to get emails out without having to immerse themselves in code language. A sigh of relief even for developers not to have to crank out code for every line of instruction. The performance metrics are fabulous - with delivered, unique opens, unique clicks, and unsubscribes in a simple view. You can drill down further into geographic ...

Amazing for more than a year now. Pretty easy to integrate and secure as well

What do you like best? Using SendGrid is a breeze. its very easy to use. Their documentation has grown from the first time i interacted with it. Its now easy and more faster to find information on how to integrate and actual integration. I advocate for security and the introduction of the 2FA was good. What do you dislike? I have no complaints for the services provided. amazing so far. Recommendations to others considering the product What are you waiting for? sign up today What ...

I love SendGrid compared to …

I love SendGrid compared to ActiveCampaign and Mailchimp for it lets for me as for small business send up to 2000 mails for free. Tried Mailchimp first however it shrunk my 1800 email list to 200 letter due to "broad email" policy. So thank you Sendgrid for not blocking my email list even if it's a bit to broad and doens't have so many personal emails.

The application is simple to use

PROS & CONS What are the best aspects of this product? You can use both SendGrid’s simple features as well as its more robust functionalities. I just use the app to send transactional emails and the system makes it very easy to send white labeled emails. What aspects are problematic or could work better? There can be a few improvements. The activity field can offer more info. For example, it would be nice to see the content in the body of a delivered email and the links that a user ...

Good value for the service.

What do you like best? More features are being added and updated lately. Ease of use. What do you dislike? Not much. There are small improvements that will be made soon What business problems are you solving with the product? What benefits have you realized? With SendGrid we can email sales to our constantly growing and changing list of customers. The delivery is very consistent which benefits us by ensuring customers are aware of our promotions.